Contact Astroweather Customer Service

Why should I report an Issue with Astroweather - astronomy tools?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Linfeng Li to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Grey and blue lines doesn't talk much to me :( great app anyway!Good app, with links to Meteoblue and clear outside for a more complete information about seeing in any given areaevents are shown in Mandarin, I didn't find how to switch language :(Get your daily weather forecast with an astrological twist using AstroWeather.

2. Zero customization besides the theme, 90% of the app is in some Asian language with no option to change it, the weather panel is extremely unclear with again no customization or even a key to explain what they're even trying to convey.Would be great if the pictograms for "seeing" and "transparency" were more clear to understand... Ex: green to red.

1. Fix Astroweather Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Astroweather: Restarting the app will resolve most errors.
2. Update the Astroweather App. Here is how:
   1. On Android goto PlayStore » Search for "Astroweather" » Open Astroweather - astronomy tools » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Astroweather » click "UPDATE".
3. Clear Astroweather - astronomy tools app cache: Clearing cached data will force your app to retrieve the latest data directly from Astroweather servers.
   1. On Android, goto Settings » Apps » Select "Astroweather - astronomy tools" » click Storage » click "Clear Cache".
4. Check Astroweather app permissions. If any of these permissions required to use your device's features are disenabled, Astroweather might not work.
5. Uninstall and reinstall Astroweather. If nothing else has worked, completely uninstall Astroweather then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Astroweather not working

2. Fix Astroweather Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Astroweather be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Astroweather not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Astroweather may not be able to connect to the Internet when running in the background.