Contact dict.cc dictionary Customer Service

Why should I report an Issue with dict.cc dictionary?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Paul Hemetsberger to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Other than that, definitely a great app and certainly worth the annual 2-3 euros for +versionI really like the app, it has been a live saviour many times! One thing tho: recently I got the unwanted behaviour that because of the ads on the bottom the input field for the translation loses focus and the keyboard disappears, making me press on a random word under the keyboard that I didn't want.

2. I've been using this app since high school German classes and it's very good at giving words with all of their contexts.

3. Thanks - - The storage settings of the App stops at the main storage, and completely refuse to be led to the place where the vocabulary database of a previous version has been placed by its App.

4. Constant and reliable partner when traveling, because you can download the language packages and search for/translate words offline :).

5. I initially installed it on a new Android 7.0.I have been using the application ever since I went to school and for me it has probably been the most helpful tool when learning English.

6. The shame is that the app is otherwise uncomplicated and great for translations on the go.Great app, especially for offline use! It finds a lot (almost all) of the searched for words.

7. I don't like to download a new vocabulary database only because the developer doesn't care to make the newer app versions compatible with the older databases.

8. One issue I've been having with the app is that my keyboard minimizes while I'm typing.

9. Simple to switch languages.It would be nice if the pronunciation feature was only activated by directly tapping that button instead of also on the translated words.

10. Especially in Italian it can be frustrating, maybe you could the option to let users add vocab themselves, like a language wiki? I would support that.

11. Hello Paul, at first I wanted to send you the technical info but I couldn't even get to the main menu.

1. Fix dict.cc dictionary Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart dict.cc dictionary: Restarting the app will resolve most errors.
2. Update the dict.cc dictionary App. Here is how:
   1. On Android goto PlayStore » Search for "dict.cc dictionary" » Open dict.cc dictionary » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for dict.cc dictionary » click "UPDATE".
3. Clear dict.cc dictionary app cache: Clearing cached data will force your app to retrieve the latest data directly from dict.cc dictionary servers.
   1. On Android, goto Settings » Apps » Select "dict.cc dictionary" » click Storage » click "Clear Cache".
4. Check dict.cc dictionary app permissions. If any of these permissions required to use your device's features are disenabled, dict.cc dictionary might not work.
5. Uninstall and reinstall dict.cc dictionary. If nothing else has worked, completely uninstall dict.cc dictionary then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing dict.cc dictionary not working

2. Fix dict.cc dictionary Server issues & Internet Connection

1. Check network connection: An unstable Internet will make dict.cc dictionary be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to dict.cc dictionary not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, dict.cc dictionary may not be able to connect to the Internet when running in the background.