Contact Protégez-Vous Customer Service

Why should I report an Issue with Protégez-Vous?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Protégez-Vous to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. 50 $ through the window!!!😭Cannot connect to my account.. App just keeps crashing :(Why I can only use it in landscape mode? It's unreadable.I subscribed on the web but don't have access to the articles on this app...APP DOESN'T WORK ON ANDROIDUne fois l'application installée on vous invites à vous authentifier dans le menu outils.... une fois fait, l'application gèle et impossible de retourner au menu outils... Même si j'ai un abonnement impossible de visualiser les publications.

2. I restarted phone, delete & reinstall apps multiple time but still bot working on my samsung phone.App keeps crashing.

3. Keeps crashing when trying to download an article on my samsung device.

4. Hire new programmers...Apps keep crashing when I tried to login.

5. I tried to uninstall, reboot and reinstall the app , still doesn't work.

6. a change of password didn' help.I have a subscription but they still ask me money to see the articles.

7. Don't buy.im a subscriber but whenever i try to see the test results, the app asks me to subscribe.

8. Tried to get service.

9. Nobody from Google seems to care.

10. Cannot open it.

11. Very disappointed.

1. Fix Protégez-Vous Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Protégez-Vous: Restarting the app will resolve most errors.
2. Update the Protégez-Vous App. Here is how:
   1. On Android goto PlayStore » Search for "Protégez-Vous" » Open Protégez-Vous » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Protégez-Vous » click "UPDATE".
3. Clear Protégez-Vous app cache: Clearing cached data will force your app to retrieve the latest data directly from Protégez-Vous servers.
   1. On Android, goto Settings » Apps » Select "Protégez-Vous" » click Storage » click "Clear Cache".
4. Check Protégez-Vous app permissions. If any of these permissions required to use your device's features are disenabled, Protégez-Vous might not work.
5. Uninstall and reinstall Protégez-Vous. If nothing else has worked, completely uninstall Protégez-Vous then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Protégez-Vous not working

2. Fix Protégez-Vous Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Protégez-Vous be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Protégez-Vous not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Protégez-Vous may not be able to connect to the Internet when running in the background.