Published by choco boo

Report an issue with B501.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with B501?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of choco boo to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

B501 Customer Insights

Steps to Troubleshoot & Fix B501 Issues

1. Fix B501 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart B501: Restarting the app will resolve most errors.
  2. Update the B501 App. Here is how:
    1. On Android goto PlayStore » Search for "B501" » Open B501 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for B501 » click "UPDATE".
  3. Clear B501 app cache: Clearing cached data will force your app to retrieve the latest data directly from B501 servers.
    1. On Android, goto Settings » Apps » Select "B501" » click Storage » click "Clear Cache".
  4. Check B501 app permissions. If any of these permissions required to use your device's features are disenabled, B501 might not work.
  5. Uninstall and reinstall B501. If nothing else has worked, completely uninstall B501 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing B501 not working


2. Fix B501 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make B501 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to B501 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, B501 may not be able to connect to the Internet when running in the background.

Reported Issues