Contact MVP Rewards Customer Service

Why should I report an Issue with MVP Rewards?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MVP Rewards and Loyalty Solutions Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. After a few payment supposedly i should earn the rewards points for my payment last few month ago that for January and February but it doesn't credited anymore to my account.

2. Has Smart discontinued it's rewards program? Texting POINTS to 9800 doesn't work either and Smart is unresponsive on Twitter about this.

3. I've been paying my Sun postpaid bills for the past few years on time, even weeks before the due date but I'm not getting any rewards recently, even on my other enrolled accounts like Maynilad.

4. Unlike with Globe One, upon payment of my bills I'm immediately able to earn points that are readily available for use in the list of options.App isn't opening.

5. But after I used my 20 pesos rewards because i wast told that it will expire, (yes after so many years i only got 20 points and it sucks) i never got any points after.

6. For one, the app is not very user-friendly.I don't fully understand how we are able to gain rewards points.

7. Same with other users issue, you don't know how and when you can get the points.At first i earn a huge reward points due to early payment.

8. I spent bunch of my rewards points to buy e-tickets.

9. I've been diligently paying my bills for months after signing to this app, and I still haven't acquired any points.

10. I tried to redeem a load through TNT but it kept saying an error "can't connect to server" what is wrong with you guys This is so rediculous! If there's only way to rate you below 1 star, and I'll rate you that way, you guys are not deserve for a 5 star.

11. So now MVP rewards is absolutely useless.Doesn't work as of June 2020.

1. Fix MVP Rewards Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MVP Rewards: Restarting the app will resolve most errors.
2. Update the MVP Rewards App. Here is how:
   1. On Android goto PlayStore » Search for "MVP Rewards" » Open MVP Rewards » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MVP Rewards » click "UPDATE".
3. Clear MVP Rewards app cache: Clearing cached data will force your app to retrieve the latest data directly from MVP Rewards servers.
   1. On Android, goto Settings » Apps » Select "MVP Rewards" » click Storage » click "Clear Cache".
4. Check MVP Rewards app permissions. If any of these permissions required to use your device's features are disenabled, MVP Rewards might not work.
5. Uninstall and reinstall MVP Rewards. If nothing else has worked, completely uninstall MVP Rewards then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MVP Rewards not working

2. Fix MVP Rewards Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MVP Rewards be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MVP Rewards not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MVP Rewards may not be able to connect to the Internet when running in the background.