Published by BUBU Mobile on Feb 10, 2023

Report an issue with BUBU Dating.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with BUBU Dating: Meet, Match, Date?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BUBU Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact BUBU Dating: Meet, Match, Date image 1 contact BUBU Dating: Meet, Match, Date image 2

BUBU Dating Customer Insights

1. The advertisement is misleading as when going through the app, after paying the subscription, I cannot see a single person who liked my profile, and you simply can't swipe on them from the menu, you need to hope that they show up on your swiping page.

2. They really need to work on functionality and giving users freedom if they want it to be great.Horrible!!!! You go through hoping to find someone with similar interests and it shows you multiple women saying they live close by and would like to message you.

3. One thing I can say that does turn me off is the fact even with premium showing you who likes you but will never actually let you swipe on that person when you click their profile.

4. You can view the people that have liked you but it doesn't give the option to go ahead and match.

5. This app is just a big scam.Not a bad price, but it's ridiculous that you have to pay to message and that you can't directly like people back.

6. You have to swipe and the people that have liked you doesn't even show up.

7. You have to just keep swiping and hope you find them and I have stacked up people and have swiped on less than ten.

8. I have the premium and I can't even change my location to see people around me and its says i have messages but nothing shows up.

9. I have to close out the app; and then click on the message notification to have a hope of seeing the message (sometimes it goes to someone else's message that I have already seen).

10. They want you to spend more money on top of the $23.38 to send messages before you match which seems to be the only way to match with someone.

11. I've sent emails with all the information but they want more information.They neutered my account as soon as I upgraded.

Steps to Troubleshoot & Fix BUBU Dating Issues

1. Fix BUBU Dating Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BUBU Dating: Restarting the app will resolve most errors.
  2. Update the BUBU Dating App. Here is how:
    1. On Android goto PlayStore » Search for "BUBU Dating" » Open BUBU Dating: Meet, Match, Date » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BUBU Dating » click "UPDATE".
  3. Clear BUBU Dating: Meet, Match, Date app cache: Clearing cached data will force your app to retrieve the latest data directly from BUBU Dating servers.
    1. On Android, goto Settings » Apps » Select "BUBU Dating: Meet, Match, Date" » click Storage » click "Clear Cache".
  4. Check BUBU Dating app permissions. If any of these permissions required to use your device's features are disenabled, BUBU Dating might not work.
  5. Uninstall and reinstall BUBU Dating. If nothing else has worked, completely uninstall BUBU Dating then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BUBU Dating not working


2. Fix BUBU Dating Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BUBU Dating be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BUBU Dating not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BUBU Dating may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I don't use the app enough and there are no matches for me and I can't change my search area. I would like a refund for the Lifetime subscription that I purchased. It's not showing up in my Play Store Subscriptions.

    — by Harley 9 months ago

  • I have been trying to get ahold of you. There’s no contact info of yours anywhere on the internet.

    Your App does not work for me!
    Please refund!

    — by Fiston 1 year ago

  • I made a mistake and touched the subscibe button I can't afford it so can I have my money back please

    — by Rick Kinley 1 year ago

  • i would like to receive a refund for my year of elite subscription. i do not want to use this application because the only people ive ran into are bots or scammers. if you do not issue my refund then i will contact someone who will make you do so.

    — by Aiden Cherwak 1 year ago

  • I was reading through your policy and I accidentally subscribed for a month that cost $18.99. Kindly refund my money, thanks.

    — by Ibrahim Morray 1 year ago

  • I made a $7 subscription and it took out 100$. I would like a refund for the difference of the money I just thought I wasn’t going to spend when it said $7 dollars

    — by True Hays 1 year ago

  • Hey, just one more thing my bank says the payment it's still pending for my subscription on BUBU. It would be much appreciated if you can just cancel the payment from your side so I can get my money back

    — by Saimoni Tobeyaweni 1 year ago

  • Hello, I've only just subscribed to the subscription today and the payment is still pending on my account. But the money has come out of my account. Do I get my refund because I would to cancel my subscription.

    — by Saimoni Tobeyaweni 1 year ago

  • I want a refund for 1 year subscription i didnt meant to even pay for anything

    — by Clark 1 year ago

  • Hi there,

    If i had deleted my account from bubu before 3 months ago. Then, why are you guys charging me for last 3 months. So I am sending this email to get my refund back. If you need any information please let me know.

    Thanks

    — by Bhumilkumar 1 year ago

  • I want a refund I paid to meet people not play a tsp game. Can I please have my money back thanks

    — by Sean Dooley 1 year ago

  • I have elite and i can see who has shown interest, but I'm not seeing how i can like them back, and i already paid for elite, so I'm not gonna pay for flirts as well. I already spent enough.

    — by Thomas Davis 1 year ago

  • I accidently subscribed myself to bubu and I am requesting a refund thanks

    — by gan 1 year ago

  • They charged me 94 or 92 dollars I saw a deal for 6 dollars a month on this dating app and I want a refund for my money

    — by Ahmed 1 year ago

  • I would like a refund please I didn't mean to buy the subscription

    — by Les Sharratt 1 year ago

  • I didn’t mean to purchase the year plan. It didn’t specify if it would charge me monthly and I don’t plan on using the app. I would like a refund and cancellation of my account. But the refund is my priority please.

    — by Erickson Jean 1 year ago

  • Complete scam.
    I paid for "Elite. and no change.
    I am requesting a full refund.

    — by Charles Vallee 1 year ago

  • I want my money back I liked over 3000+ profiles and the 50 that liked me back I’d say maybe 15 were different people. The rest were fake profiles and they all wanted money to “Hookup” I highly recommend not downloading or buying it’s a total scam!!

    — by Scottie 1 year ago

  • cant like an account back that has liked you, i want my 22 bucks back

    — by daniel 1 year ago

  • I would like to get a refund because this is a service I was not expecting to be charged $115 for something I’ve never used

    — by Tirik Vasquez 1 year ago

  • Hello I downloaded the app and paid for the membership but it's not coming up with profiles just empty screens can you pls make it happen that I get my money back

    — by Marvellous Adegha 1 year ago

  • I would like to refund for the subscription I didnt even mean ro buy it

    — by Aiden 1 year ago

  • I can not see anyone on that app , no picture at all , not in matches not in flirts just a blank screen, I only just paid subscription so I would like my money back if this isn't fixed now

    — by Nicholas mcguire 1 year ago

  • I paid $30 and got Ellite membership but now they are still asking me to pay again...so please I need a refund

    — by Baba 1 year ago

  • I request a refund on the subscription , since I didn't even used it please respond back , thank you

    — by Cristian 1 year ago

  • Hello , I just made a request.for a refund and I didn't hear back from you , it's mostly 4 days since I requested the refund and nothing came.back can you please.help me with it ,thank you in advance

    — by Cristian 1 year ago

  • I made an account tonight. Subscribed for a year thinking it was a monthly payment. Got charged 95$ and I cancelled it. I had it active for no more then 5 minutes. All I want is 11 months of payment money back. You can charge me for a month. 95$ for 5 minutes is ridiculous. Please help me. -Shane

    — by Shane 1 year ago

  • You have way too many fake profiles I would like my money back. Everything is over priced

    — by Thomas J Kennish 1 year ago

  • Hello, I want to refund my subscription of 94 ,99/ year I'm not interested to use the app , and I just bought it without using it

    — by Cristian 1 year ago

  • I would like to cancel my subscription to bubu.

    — by Michael powers 1 year ago

  • ?Mensch,reiselustig,charakterstark,bodenständig usw

    — by juila 1 year ago

  • No

    — by Arya 1 year ago

  • I need a refund took whole year worth and even though I thought it was supposed to be month to month just need my money

    — by David Higginbotham 1 year ago

  • Had app for a few days and not one message from any of the matches I've had they are either fake profiles or scammers trying to take advantage of me. I would like a refund or I'll just get my bank involved. Thanks

    — by Chris 1 year ago

  • this site is fake and for every person I have reached out to no one has responded. I wish to have my money refunded.

    — by chad valley 1 year ago

  • I have the app with my Mobile registered how can I login using the app

    — by Alianer Rebecca 1 year ago

  • Why can i not sign into a previous account i already had progress on

    — by Nol 1 year ago

  • I would like to give credit card info over the phone. It won't let me do it through the app

    — by Jason Luther 1 year ago

  • I thought I was paying per month but your app charged for a whole year. Not great advertising. I need a refund please.

    — by Anthony George 1 year ago

  • Refund 2year subscription charged in error. send us “Westpac”a fax requesting reversal.
    SaysThe fax must contain the company’s name, the cardholder’s name, the card number and expiry date as well as the amount and date of the transaction. The fax number is 03 6208 4082 or +61 3 6208 4082 if the company is overseas.

    $300

    — by [email protected] 1 year ago

  • Hello my name is Peter Arroyo and I have accidentally subscribed to this app and was charged 95 dollars. I need a refund asap please I have not used this app nor do I have any interest in it please help me. Thank you

    — by Peter 1 year ago

  • I have reached out several times about a 27.99 charge that your App took off my de it card. I want a refund immediately! I didn’t authorize any such charge and I certainly don’t use your application! Refund my money you took from me! Thank you

    Regards
    Todd Woods

    — by Todd Woods 1 year ago

  • I have been charged 27.99 for a subscription I don’t want or have any idea about. Please refund my money

    — by Todd Woods 1 year ago

  • Hi I’m contacting you about your app I recently made a 101 dollar purchase for a year buy accident when I meant to get the offer for a month I was wondering if I could be refunded for the year and pay for just the 1 month

    — by Dj dunn 1 year ago

  • Hey just got membership but won't let me match with my likes

    — by Jake Bridgeman 1 year ago

  • Reimbursement please. Was not please with the services provided. with the services.

    — by Ryan Schuler 1 year ago

  • I was checking out the subscription options and it get clicked by mistake. So I got charged for one year subscription. I hereby request you to cancel that request of subscription and refund my money back. Thanks.

    — by Achille 1 year ago

  • Hello,


    My name is Achille Parfait. Please I wanna a refund of the amount of $136.81 on the bubu dating app. I don’t either use this dating app. Is it possible to refund this amount?

    Sincerely.

    — by Achille 1 year ago

  • I subscribed for the one year plan on Bubu, I need that money back. It was an error on my part.
    Thank you.

    — by Mantas 1 year ago

  • Hi guys can you please Delete my Profile and Cancel my Subscription straightaway please as I have just used for an hour

    — by Vincent Fenech 1 year ago

  • I subscribed for the one year plan on Bubu, I need that money back. It was an error on my part.
    Thank you.

    — by Leke 1 year ago

  • I recently downloded and subscribed to BuBu, the worst dating app btw yes i matched with loads of women and messaged them but not one messaged me back leaving me to believe that its a scam. I want to cancel my subscription but there is nowhere in the app to do this. Why not?

    — by PAUL CUNNINGHAM 1 year ago

  • I accidentally subscribed to the 1 year subscription and I canceled my subscription I want my money back or I’m going to take legal action and get more than 103 dollars!!!!!!!

    — by Brodie 1 year ago

  • My phone number is 8174719338 I zlready ztayed my complaint about the subscription mess up I hit the 115.00 offer instead of the 9.00 offer please refund and fix asap that was my bill money

    — by Randy Ford 1 year ago

  • I was meaning g to click on the 9.00 offer and accidentally clicked on the 115.00offer I don't want that please refund my money I want the 9.00 offer

    — by Randy Ford 1 year ago

  • Cancell my membership please
    Unsubscribe me immediately please

    — by Jerry Collins 1 year ago

  • I accidentally subscribe to elite 1 year subscription. Can i get my money back please. I already unsubscribe to it.

    — by Gab 1 year ago

  • I bought this app on July 7th by accident. Technically was bought by my under aged son. I requested a refund through google and they gave me partial refund. Please send me the rest of it as your app does not have any security for 18+

    — by Mahyar 1 year ago

  • I want back my money , you is scam because I will go to the bank to report and also put u on media I got a mad follow on Instagram and TikTok. You promote about life time buying which cost me over 20£ plus , that I can message people and stuff , which after that you still wanted more money . I want refund you are fraud

    — by Nelson 1 year ago

  • I accidentally subscribed for a years subscription and and really need the money back

    — by Owen 1 year ago

  • Heya, I accidentally subscribed for a year. I want my refund, thanks.

    — by Emmanuel Adesulire 1 year ago

  • I would really like my account deleted because I found somebody and if somebody she knows sees my account we will probably not be together anymore, so I would really appreciate it if you could just delete my profile. Thanks a lot

    — by Matt Gostomski 1 year ago

  • I have recently cancelled a subscription. It says that my year-long Elite subscription is still valid for the next year, but I cannot access it. Please help.

    — by Andrew Fleig 2 years ago

  • I was checking out the subscription options and it get clicked by mistake. So I got charged for one year subscription. I hereby request you to cancel that request of subscription and refund my money back. Thanks.

    — by Darshil 2 years ago

  • Hi good morning I am writing this email to you because I would no like to be an elite member after this month so can I ask that u kindly delete my subscription and my account.
    Kind regards
    Matt unwin

    — by Matt 2 years ago