Contact Daniel Tiger's Stop & Go Potty Customer Service

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1. 😉 Even my neurotypical girl is quick to go on her merry way after wiping, flushing, and washing her hands--but not getting back on her pants! 😅I like the game the only problem my child has its that everytime she wants to watch the short videos the screen goes black and plays for like 3 seconds and she gets fustrated please fix that.Using it on the OnePlus 6t the screen is zoomed the way too far in and you are unable to interact with a number of the games.App is zoomed in on s21 ultra.

2. I checked the all of the panels and areas on my phone and the game settings and sound is turned on and on high in all of these places and still no soundThis app helped my son to potty train and I share the link with all my friends.Simply magic! My toddler wants to sit on the potty and play this all the time.

3. this app was super simple and sweet and I can't recommend it enoughThis has helped more than one of my children learn to use the potty! Thanks, PBS! Must admit, though, that at least autistic kids would REALLY benefit from Daniel wearing pants, though.

4. Part of the screen is cut off making certain things impossible to do.This helped my child recognize potty signs and run and to the bathroom.

5. also, it doesnt support multiple touch, so if the baby has her thumb on the screen, she cant select anything.The game is adorable and worked well for big sister, but i cant get the sound to work.

6. He figured out the routines fairly quickly.really helped my son understand the concept of potty training and made it fun.

7. He never fails to go to the potty successful when playing.

8. the only complaints ive had with it is the blocks "float" around, its like there is no weight with them.

9. he just turned 2 and is now totally trained.

10. not sure why the rating on the app is so low.

11. my kids have fun with it.

1. Fix Daniel Tiger's Stop & Go Potty Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Daniel Tiger's Stop & Go Potty: Restarting the app will resolve most errors.
2. Update the Daniel Tiger's Stop & Go Potty App. Here is how:
   1. On Android goto PlayStore » Search for "Daniel Tiger's Stop & Go Potty" » Open Daniel Tiger's Stop & Go Potty » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Daniel Tiger's Stop & Go Potty » click "UPDATE".
3. Clear Daniel Tiger's Stop & Go Potty app cache: Clearing cached data will force your app to retrieve the latest data directly from Daniel Tiger's Stop & Go Potty servers.
   1. On Android, goto Settings » Apps » Select "Daniel Tiger's Stop & Go Potty" » click Storage » click "Clear Cache".
4. Check Daniel Tiger's Stop & Go Potty app permissions. If any of these permissions required to use your device's features are disenabled, Daniel Tiger's Stop & Go Potty might not work.
5. Uninstall and reinstall Daniel Tiger's Stop & Go Potty. If nothing else has worked, completely uninstall Daniel Tiger's Stop & Go Potty then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Daniel Tiger's Stop & Go Potty not working

2. Fix Daniel Tiger's Stop & Go Potty Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Daniel Tiger's Stop & Go Potty be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Daniel Tiger's Stop & Go Potty not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Daniel Tiger's Stop & Go Potty may not be able to connect to the Internet when running in the background.