Published by Hrvatska radiotelevizija on Dec 20, 2024

Report an issue with HRT METEO.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with HRT METEO?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hrvatska radiotelevizija to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About HRT METEO

1. Unlike virtually all other similar applications, where prognoses are the result of a computer calculated numerical weather forecast of one atmospheric model, HRT METEO's experienced and highly educated meteorologists make their prognoses on the basis of an analysis of current weather conditions and hundreds of calculations for various atmospheric models, providing their forecast of future atmospheric conditions and conditions at sea for regions and urban areas.

2. The application also provides radar precipitation images and prognoses of DHMZ experts, which until now were only available on Croatian radio and television programs, as well as Croatian Auto Club (HAK) traffic information, including live video streaming from most Croatian regions.

3. A unique application that enables the monitoring of measurements and observations from the official meteorological stations of the National Meteorological and Hydrological Service of Croatia (DHMZ), as well as most other European meteorological services, according to World Meteorological Organization standards.

4. They also provide severe weather warnings, which appear on the app within minutes of the meteorologist's forecast for the DHMZ.

5. HAK traffic reports, including the latest images from web cameras and advice for drivers.

6. The latest radar precipitation images from the DHMZ.

7. Sunrise and sunset times for the sought after region or area on the basis of the NOAA algorithm.

8. The day of the previous and subsequent change in the lunar cycle. - written forecast for 8 Croatian regions for the current and subsequent day, as well as pictogram and numbers for the following day and subsequent two days.

HRT METEO Customer Insights

1. Overall an average user unfriendly app.Great choice gor every meteo enthusiast in Croatia.Why new version of app stock without location service?This recent version has been crashing after the introduction.faulty for many placesOvim zadnjim ažuriranjem niste rješili problem do kraja, a brisanje komentara znači da sam upravu.Aplikacija je na nivou srednjoškolskog uratka od prije 10 godina - nabrajenje golih brojčanih podataka, bez grafike.

2. Then I switch to another location by swiping left, refresh there, and swipe back right to the initial location, and only then the forecast is updated.Please add dark mode option.

3. Scenario: When I enter the application and refresh the initial location, nothing happens (I can tell by looking at the last update time).

4. Godinu dana bez updata! Nema najkorisnije stvari - meteograma za 5 dana, koji postoji na desktop varijanti.

5. Hope to see dark mode in the future and little higher zoom levels on radar maps.

6. Uglavnom - loše! Vidi se da je to firma na državnom budžetu, koju apsolutno nije briga za kvalitetu.

7. New version is forcing constant location services.

8. Radar feature is great and very useful during outdoors activities.

9. Widget se osvježava prerijetko - svakih sat vremena.

10. Context: I have multiple locations set up for weather forecast.

11. Does it's job well, it's simple to use, has nice widget.

Steps to Troubleshoot & Fix HRT METEO Issues

1. Fix HRT METEO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HRT METEO: Restarting the app will resolve most errors.
  2. Update the HRT METEO App. Here is how:
    1. On Android goto PlayStore » Search for "HRT METEO" » Open HRT METEO » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HRT METEO » click "UPDATE".
  3. Clear HRT METEO app cache: Clearing cached data will force your app to retrieve the latest data directly from HRT METEO servers.
    1. On Android, goto Settings » Apps » Select "HRT METEO" » click Storage » click "Clear Cache".
  4. Check HRT METEO app permissions. If any of these permissions required to use your device's features are disenabled, HRT METEO might not work.
  5. Uninstall and reinstall HRT METEO. If nothing else has worked, completely uninstall HRT METEO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HRT METEO not working


2. Fix HRT METEO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HRT METEO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HRT METEO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HRT METEO may not be able to connect to the Internet when running in the background.

Reported Issues