Published by Deutsche Post DHL on Oct 22, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data POSTIDENT collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read phone status and identity
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. record audio
  10. view Wi-Fi connections
  11. read phone status and identity
  12. view network connections
  13. pair with Bluetooth devices
  14. access Bluetooth settings
  15. full network access
  16. change your audio settings
  17. control Near Field Communication
  18. control vibration
  19. prevent device from sleeping
  20. Google Play license check
  21. receive data from Internet


1. Delete POSTIDENT Account through Email

There are 2 methods to get your data (and account) deleted by POSTIDENT:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete POSTIDENT account remove POSTIDENT account


Now you understand what the Law says, Send your Request directly to POSTIDENT using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get POSTIDENT to delete your account/data:


  1. To delete your POSTIDENT account, contact POSTIDENT via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify POSTIDENT of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to feedback.videoident@redacted... Login to see email.



2. How to Delete POSTIDENT on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete POSTIDENT".


3. Delete POSTIDENT on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "POSTIDENT" and Click "Uninstall".



11 details about POSTIDENT app

how to delete POSTIDENT delete POSTIDENT guide

1. Depending on which of our partner companies you carry out this identification process, you can verify your identity either via POSTIDENT by videochat, POSTIDENT by eID (with your national identity card or the electronic residence title), or fully automatically by creating images of your ID document and profile.

2. In addition, you can retrieve the POSTIDENT coupon for identification in your post office directly via the POSTIDENT app and therefore do not need to print it out anymore.

3. At POSTIDENT by videochat, a Deutsche Post employee will explain additionally in detail how the procedure works.

4. With the POSTIDENT app, you can verify your identity conveniently and simply by means of your smartphone.

5. Your data will be checked by call center employees of Deutsche Post AG in all further identification procedures.

6. With the eID function or the automated verification of your ID document you can verify your identity quickly and securely at any time.

7. The identification procedures are compliant with the law, secure and completed in just a few steps.

8. The POSTIDENT app will then execute the procedure.

9. Simply enter the transaction number that you have received from either our partner company or us.

10. Our employees are available to you from Mondays to Sundays in the hours from 8 AM to 10 PM.

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