how to delete POSTIDENT account

How to Delete POSTIDENT Completely

Published by Deutsche Post DHL | Updated: Mar 7, 2023



Learn how to delete your POSTIDENT account and personal data from your device.


Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


delete POSTIDENT account   remove POSTIDENT account


Reading time: 47 seconds

1. Delete POSTIDENT Account through Email

There are 2 methods to get your data (and account) deleted by POSTIDENT:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now we understand what the Law says, Here is how to handle the account data deletion request:

  1. To delete your POSTIDENT account, contact POSTIDENT via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify POSTIDENT of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to [email protected] Login to see email.

Alternatively, Send your Request directly to POSTIDENT using the form below:

Already have an account? Login here


2. How to Delete POSTIDENT on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete POSTIDENT".


3. Delete POSTIDENT on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "POSTIDENT" and Click "Uninstall".





POSTIDENT Product Details



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With the POSTIDENT app, you can verify your identity conveniently and simply by means of your smartphone. Depending on which of our partner companies you carry out this identification process, you can verify your identity either via POSTIDENT by videochat, POSTIDENT by eID (with your national identity card or the electronic residence title) or POSTIDENT by photo. With the eID function, you can verify your identity quickly and securely at any time. Your data will be checked by call center employees of Deutsche Post AG in all further identification procedures. Our employees are available to you from Mondays to Sundays in the hours from 8 AM to 10 PM. In addition, you can retrieve the POSTIDENT coupon for identification in your post office directly via the POSTIDENT app and therefore do not need to print it out anymore. The identification procedures are compliant with the law, secure and completed in just a few steps. Simply enter the transaction number that you have received from either our partner company or us. The POSTIDENT app will then execute the procedure. At POSTIDENT by videochat, a Deutsche Post employee will explain additionally in detail how the procedure works.

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