how to cancel Hero

How to Cancel Hero

Published by Hero Health, Inc. | Updated: Sep 21, 2022



Learn all the steps and procedures to cancel your Hero subscription - on iPhone, Android, Paypal or directly on their website. End your Hero subscription here.


Table of Contents:

  1. Cancel on iphone
  2. Cancel on android
  3. Cancel on Paypal
  4. Cancel via email
  5. Cancel online
  6. Similar apps


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Cancel Hero Subscription on iPhone & iPad


Steps to cancel Hero subscription on your iOS device:

  1. On your phone, click "Settings".
  2. Next, open your Apple ID profile by tapping the icon with your name on it.
  3. From the profile page, click the "Subscriptions" menu.
  4. Look through the list and click on "Hero".
  5. Click the "Cancel Subscription" button at the end of the page.
  6. Confirm that you want to cancel your subscription. Once you click this "cancel" button, the process of canceling Hero subscription is complete!

Another way to cancel Hero subscription is from the Apple App Store. Here is how:

  1. Click the Appstore application and tap your profile.
  2. From your accounts page, click Subscriptions.
  3. Select the active subscription you want to end.
  4. Click "Cancel Subscription".


Cancel Hero Subscription on Android


To cancel your active Android subscriptions, here are some steps to follow:

  1. Launch the PlayStore app from your phone's home screen.
  2. On the left-hand side of the screen, click the hamburger menu icon beside the search bar.
  3. From the list, select "Subscriptions".
  4. Tap on "Hero" and click "Cancel Subscription".
  5. You will be asked why you want to cancel your subscription. Choose any option. You can decline to answer
  6. Your subscription to Hero will now be canceled.


Cancel Hero Subscription on PayPal

If you signed up to Hero via Paypal, Paypal helps you cancel directly from your Paypal account. Here is how:

  1. Sign in to your PayPal Account.
  2. Click "Settings "" from the top of your account page.
  3. Select "Payments".
  4. Click "Manage Automatic Payments".
  5. Under Automatic Payments tab, you will see Hero. Click it
  6. Click "Cancel" button
  7. You are now unsubscribed from Hero


Cancel Hero via Email

You can cancel the service by contacting Hero via email. Here is how to handle the email cancelation request:

  1. Open your email app
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancelation.
  4. Shoot your email to [email protected] Login to see email.

Alternatively, you can directly Request Hero to cancel your subscription. Ask their customer service to cancel your Subscription using the form below:

Already have an account? Login here


Cancel Subscription Directly on Hero's Website

Another way of canceling Hero subscriptions is to do it from their website. This will help if you don't have the Hero app installed on your smartphone or have deleted it. Here is how to cancel:

  1. Visit their website - https://herohealth.com/ and login to your account.
  2. Goto your profile or account page.
  3. Click "Billings" or "Subscriptions" or other similar alternatives to see a list of your options.
  4. "Cancel" your subscription.



About Hero App

Goodbye pill box, hello Hero: the new way to manage your meds! Hero is the first end-to-end medication management service that liberates caregivers and loved ones from sorting pills, remembering doses, tracking refills, and more. The Hero mobile app is a virtual med management assistant designed to schedule and track even the most complex regimen, manage a loved one’s meds remotely, receive missed-dose and refill notifications, and get personalized insights on medication adherence habits. Connected to Hero’s smart dispenser –– an award-winning device that automatically sorts and dispenses up to a 90-day supply of 10 different medications –– the app helps manage every pill stored in your dispenser, plus up to 10 additional meds outside of your device. Whether you’re caring for a loved one or managing your own meds, Hero’s app brings peace of mind to the whole family, with access to: Alerts if a dose was missed or if any medications are running low Unlimited adjustments to your medication schedule at any time Real-time adherence tracking with personalized insights Safety and security monitoring for your Hero smart dispenser, including passcodes, daily pill limits, etc. And more! 🚨Remember, the Hero app requires an active Hero subscription and a connected smart dispenser. It does not work as a stand-alone application. To become a Hero member, please visit herohealth.com.

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