Published by True Money Co. Ltd. on Nov 11, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data TrueMoney collects from your device

  1. retrieve running apps
  2. read your contacts
  3. modify your contacts
  4. approximate location (network-based)
  5. precise location (GPS and network-based)
  6. read phone status and identity
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. read the contents of your USB storage
  10. modify or delete the contents of your USB storage
  11. take pictures and videos
  12. view Wi-Fi connections
  13. read phone status and identity
  14. view network connections
  15. connect and disconnect from Wi-Fi
  16. full network access
  17. control Near Field Communication
  18. run at startup
  19. reorder running apps
  20. control vibration
  21. prevent device from sleeping
  22. read Google service configuration
  23. receive data from Internet


1. Delete TrueMoney Account through Email

There are 2 methods to get your data (and account) deleted by TrueMoney:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete TrueMoney account remove TrueMoney account


Now you understand what the Law says, Send your Request directly to TrueMoney using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get TrueMoney to delete your account/data:


  1. To delete your TrueMoney account, contact TrueMoney via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify TrueMoney of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to customercare@redacted... Login to see email.



2. How to Delete TrueMoney on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete TrueMoney".


3. Delete TrueMoney on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "TrueMoney" and Click "Uninstall".



12 details about TrueMoney app

how to delete TrueMoney delete TrueMoney guide

1. Our all-in-one app lets you securely make cashless and cardless payments for all your everyday needs, including mobile top-ups, bill payments, online and offline purchases, and much more! Enjoy exclusive promotions and discounts across a wide variety of merchants and services.

2. • Pay hassle-free at 7-Eleven, 7Delivery, Lotus's, Makro, McDonald's, Boots, True Coffee, and thousands of other merchants without cash, plus earn TruePoints, cashback, and rewards such as special promotions from our merchant partners, with new promotions added every day.

3. • Securely and instantly transfer money without fees between TrueMoney and enjoy convenient features such as gift envelopes, link to pay, and reminder to return money.

4. To learn more about TrueMoney, visit truemoney.com or For any enquiries, please contact: 24/7 call-center (Tel: 1240) and in-app live chat, or True iService.

5. TrueMoney is Thailand’s leading financial application for all mobile network users (AIS, Dtac, TrueMove H).

6. • Top-up via internet banking, 7-Eleven, Boonterm top-up machines, ATM, TrueMoney kiosks, AirPay counters, and more.

7. • Get exclusive TrueMove H promotions and data packages, offered only in the TrueMoney app.

8. • TrueMoney Mastercard is a virtual prepaid card which works anywhere Mastercard is accepted.

9. Simplify your finances for more possibilities with a high yield saving account with cashback after spending, buy now pay later, insurances, and investment in various assets.

10. Shopping for games on Steam, subscribe to your favorite music or video e.g. Netflix, and Disney+ without any credit card.

11. Pay bills without fees, Includes electricity, water, Easy Pass, MRT, taxes, credit cards, insurance premiums, and many more.

Liked TrueMoney? you may also like other Finance apps like Mobile Invest for Share Market; Chargily - شارجيلي; Good Crypto: trading terminal; Field Verification;

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please i want to delete my account informations please

    — by Olaitan Abigail Beatrice 2 years ago