Published by Smart Communications, Inc.

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



1. Delete My Smart Account through Email

There are 2 methods to get your data (and account) deleted by My Smart:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to My Smart using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get My Smart to delete your account/data:


  1. To delete your My Smart account, contact My Smart via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify My Smart of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to customercare@redacted... Login to see email.



2. How to Delete My Smart on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete My Smart".


3. Delete My Smart on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "My Smart" and Click "Uninstall".



12 details about My Smart app

1. Link and keep all your Smart Postpaid, Smart Prepaid, Smart Bro, TNT and Smart Infinity account information in a one-stop shop application.

2. We value your feedback, Smart subscriber! Answer our survey at For information on website privacy, please check Smart Privacy Policy ( ).

3. - Check plan and profile details like account numbers, credit limit, cut-off dates, billing address at a glance.

4. Manage your Smart accounts without adjusting any of your plans for the day.

5. Whether you’re at work, out with friends or at the comfort of your own home, experience all of these with the My Smart App.

6. - Redeem Perks items and services exclusive to Smart subscribers.

7. - For Postpaid accounts, view real-time balances and due dates so you’re always updated.

8. - Check remaining load balances and its expiry for prepaid accounts.

9. Stay on top of your phone bills by having quick access to your monthly e-Statements.

10. - File a help ticket for urgent inquiries track progress of requests within the app.

11. - Pay bills online and on-time, instead of going to the store to fall in line.

Liked My Smart? you may also like other Communication apps like Homebase - Smart Apartments; Smartwatch Bluetooth Notifier:; Claro Smart Home; Smart Connect - Deutsche Post ; Smart Browser - Free, Fast, Best Private Browser;

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want you to delete my number 09517023737. Since it was expired and I already settled my balance for november 2023. Since my end of contract is november 29, 2023. Please kindly delete my smart postpaid account on Smart SM Legazpi.

    — by Lizchelle Mangampo 10 months ago

  • I don't have an Id

    — by Jomar Arganda 1 year ago

  • please delete my smart account. thank you.

    — by Hace Dialogo 2 years ago

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