how to delete DTA Connect account

How to Delete DTA Connect Completely

Published by Massachusetts Dept of Transitional Assistance | Updated: Feb 27, 2023

Learn how to delete your DTA Connect account and personal data from your device.

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android

delete DTA Connect account   remove DTA Connect account

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1. Delete DTA Connect Account through Email

There are 2 methods to get your data (and account) deleted by DTA Connect:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now we understand what the Law says, Here is how to handle the account data deletion request:

  1. To delete your DTA Connect account, contact DTA Connect via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify DTA Connect of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to [email protected] Login to see email.

Alternatively, Send your Request directly to DTA Connect using the form below:

Already have an account? Login here

2. How to Delete DTA Connect on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete DTA Connect".

3. Delete DTA Connect on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "DTA Connect" and Click "Uninstall".

DTA Connect Product Details

delete DTA Connect account 1   delete DTA Connect app 2

Do you have questions about your DTA benefits? Do you want to apply for SNAP? With DTA Connect, you may not have to wait in line at a DTA office or use up your minutes on hold. Here are some easier ways to get the information you need and manage your case without the wait. - View your case status, - Check your EBT card balance, - Find out when your benefits will next be issued, - Upload and submit a document, - Find out if documents you’ve sent to DTA have been processed, - Get alerts for upcoming appointments, - Get alerts for important deadlines or actions, - Read and print notices and letters, - Update your contact information, - Request to have a letter mailed to you showing the amount of benefits you receive - See local contact information for DTA.

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • N/A

    — by Justin Anderson 6 months ago

  • I would like to delete my dta account

    — by hailey nolen 1 year ago

  • Please delete account. Thanks.

    — by CHRISTINE Lynn ROBERTS 1 year ago

  • Please delete my account. I set it up accidentally. Thanks.

    — by Amy Rubin 1 year ago

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