Published by Western Digital Technologies, Inc. on Jul 18, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data My Cloud OS 5 collects from your device

  1. read your own contact card
  2. read your contacts
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. read phone status and identity
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. read the contents of your USB storage
  9. modify or delete the contents of your USB storage
  10. take pictures and videos
  11. view Wi-Fi connections
  12. read phone status and identity
  13. view network connections
  14. pair with Bluetooth devices
  15. access Bluetooth settings
  16. change network connectivity
  17. full network access
  18. run at startup
  19. draw over other apps
  20. control vibration
  21. prevent device from sleeping
  22. modify system settings
  23. Google Play license check
  24. receive data from Internet


1. Delete My Cloud OS 5 Account through Email

There are 2 methods to get your data (and account) deleted by My Cloud OS 5:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

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Now you understand what the Law says, Send your Request directly to My Cloud OS 5 using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get My Cloud OS 5 to delete your account/data:


  1. To delete your My Cloud OS 5 account, contact My Cloud OS 5 via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify My Cloud OS 5 of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to android.support@redacted... Login to see email.



2. How to Delete My Cloud OS 5 on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete My Cloud OS 5".


3. Delete My Cloud OS 5 on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "My Cloud OS 5" and Click "Uninstall".



12 details about My Cloud OS 5 app

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1. Use the mobile or web app to remotely access and share files, photos and videos you save on your My Cloud NAS from anywhere with an Internet connection.

2. My Cloud OS 5 makes it easy to share high-res photos and videos, a single file, or an entire folder using your smartphone or tablet.

3. Welcome to our fresh new My Cloud NAS software ecosystem featuring our latest security updates for enhanced data privacy, improved stability and reliability, a modern mobile and web app experience, and improved photo/video viewing and sharing capabilities.

4. The My Cloud OS 5 mobile app makes your content available to your smartphone or tablet with an Internet connection, whether you’re at home or away.

5. Easily share content with friends, family, and colleagues, or invite them to access your My Cloud NAS for seamless collaboration.

6. • Smooth Streaming: Download the Twonky Server or Plex Media Server to smoothly stream movies and music playlists stored on your My Cloud NAS to your TV, home entertainment system or mobile device.

7. My Cloud OS 5 helps you easily back up and organize high volumes of content from multiple computers, smartphones, and tablets on your My Cloud NAS, on your own private network, and without costly subscriptions.

8. And with your files, photos, and videos organized in one place on your own network, you can easily streamline access to manage your projects and optimize workflows.

9. My Cloud OS 5 delivers a beautiful photo and video viewing experience, so you get the most out of your multi-media library.

10. Create albums to collect and organize photos for projects, special events, or just memories you want to share.

11. Set up automatic backups to save content from your multiple devices on your private My Cloud NAS.

Liked My Cloud OS 5? you may also like other Productivity apps like Clone Cloud Pro - Multiple Accounts & App Cloner; MultiSync for iCloud; MEA - Mise En Abyme Cloud Comp; Cloud Secure; Adobe Creative Cloud;

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