Published by United Bank for Africa Plc on Sep 18, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data UBA collects from your device

  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read the contents of your USB storage
  5. read the contents of your USB storage
  6. take pictures and videos
  7. view network connections
  8. full network access
  9. run at startup
  10. control vibration
  11. prevent device from sleeping
  12. receive data from Internet


1. Delete UBA Account through Email

There are 2 methods to get your data (and account) deleted by UBA Mobile App:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete UBA Mobile App account remove UBA Mobile App account


Now you understand what the Law says, Send your Request directly to UBA using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get UBA to delete your account/data:


  1. To delete your UBA account, contact UBA via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify UBA of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to cfc@redacted... Login to see email.



2. How to Delete UBA on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete UBA Mobile App".


3. Delete UBA on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "UBA Mobile App" and Click "Uninstall".



UBA App Details

how to delete UBA Mobile App delete UBA Mobile App guide

Manage your accounts, send money, top-up airtime, schedule your bills, save for your goals, and much more... The UBA Mobile App is your Personal Financial Manager and It's Made for you! What's great about the new UBA Mobile App? Everything! You can: Set spending limit Schedule and pay bills Make transfers Get instant notifications Save for your goals Open a new account Interact in multiple languages Sort out transaction disputes easily Find a branch or ATM near you Lock, freeze, cancel and block your card Organise your dashboard Select themes to suit your mood Wave over your phone camera to hide your balance Send money to phone numbers Confirm, request, and stop cheques To get started If you have a UBA account, select Sign-up and register as a new user by choosing from any of the options below: 1. UBA Debit/Prepaid Card 2. UBA Secure Pass 3. USSD PIN 4. Activation Code Only (limited access) 5. In-branch activation If you do not have a UBA account 1. Click the menu on the top-left corner of your app 2. Select "Open an Account" 3. Choose your preferred account type 4. Fill in your details and your account number will be sent to you via SMS 5. Conclude your signup process 6. Start Banking

Reported Deleting Issues

No Issues reported yet. Be the first to report one!