Published by TruConnect on Oct 28, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data My Account collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read phone status and identity
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. view Wi-Fi connections
  10. read phone status and identity
  11. view network connections
  12. read battery statistics
  13. send sticky broadcast
  14. change network connectivity
  15. connect and disconnect from Wi-Fi
  16. expand/collapse status bar
  17. full network access
  18. run at startup
  19. prevent device from sleeping
  20. modify system settings
  21. read Google service configuration
  22. Access all system downloads
  23. Access download manager.
  24. download files without notification
  25. receive data from Internet


1. Delete My Account Account through Email

There are 2 methods to get your data (and account) deleted by My Account by TruConnect:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete My Account by TruConnect account remove My Account by TruConnect account


Now you understand what the Law says, Send your Request directly to My Account using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get My Account to delete your account/data:


  1. To delete your My Account account, contact My Account via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify My Account of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to customercare@redacted... Click to see email



2. How to Delete My Account on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete My Account by TruConnect".


3. Delete My Account on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "My Account by TruConnect" and Click "Uninstall".



3 details about My Account app

how to delete My Account by TruConnect delete My Account by TruConnect guide

1. Get connected to FAST and FREE Wi-Fi hotspots across the country with our amazing connection manager feature.

2. Pay your Bill in seconds, track your data usage, and top up if you're running low.

Liked My Account? you may also like other Communication apps like Messenger Lite; Hangouts; Messenger; WhatsApp Messenger; Google Chrome;

Reported Deleting Issues

— 1 year ago by Brandon Sano

Delete account so I can start a new one

— 2 years ago by Eileen Luna

Please cancel my services that I opened with you

— 2 years ago by Elba Reyes

I am not interested in this equipment. I am 75 and can’t work with it. I will stay with my home internet. Than you!!

— 2 years ago by Carrie Yates

Cancel my truconnect account and phone

— 2 years ago by Candace Staats

I need to delete my tru connect government assistance account.. the phone that we had my daughter locked me out of. I can't change the password or get into it to do so... please cancel my account or deactivate it. So we can apply for another assistance one please !!

— 2 years ago by Dshanti

I would like to delete my account under the law of GDPR or CCPA

— 2 years ago by Johm Angel Esquivel

My phone was stolen (661)4212942 can u cancel my service

— 2 years ago by Lavon phillips

Thanks again for your time and deleting my account

— 2 years ago by Dinah Billizson

Yes I need this account deleted

— 2 years ago by Nathan Lucero

I have another phone with SafeLink wireless.

— 2 years ago by Symantha Shelby

I need my wireless account deleted because I'm switching to a different carrier...please cancel my account asap....I don't remember my phone number for my account but my name is Samantha Shelby and my SSN 489906316 and bday is 7/9/73 thank you

— 2 years ago by Dennis

Cancel account phone was stolen Email update

— 2 years ago by Curtis Araawa

Van you please cancel my accoukh

— 2 years ago by john haddox

I no longer want this on line application

— 2 years ago by Christina Austin

Please delete my truconnect account

— 3 years ago by Michael wood

Lost

— 3 years ago by Chasity

Delete there was another application somewhere else. Thank you.

— 3 years ago by Tayler Cumings

Hello, I would like to have my Truconnect account to be deleted

— 3 years ago by Ricky gray

Please delete my account I don't need to phone service I've my own phone don't need free service

— 3 years ago by Corey Burston

My phone and SIM were stolen by someone i know. They now use the sim and phone service . I would like to completely close out this account including the phone number 706-402-7799. The number is assigned to Corey Burston but that is not who is using the phone.

— 3 years ago by Leroy Peoples

I would like to delete my account my phone was stolen

— 2 years ago by Breanna Conde

My phone says no SIM card and it's in there locked in