how to delete My Synovus Mobile Banking account

How to Delete My Synovus Completely

Published by Synovus Bank | Updated: May 5, 2022



Learn how to delete your My Synovus Mobile Banking account, your personal data and also delete the My Synovus app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with My Synovus Mobile Banking completely, follow the guide.


Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives


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1. Delete My Synovus Account through Email

There are 2 methods to get your data (and account) deleted by My Synovus Mobile Banking. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting My Synovus Mobile Banking via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with My Synovus.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify My Synovus of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your My Synovus account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here


2. Deleting My Synovus's App from your Phone

There are many reasons you may want to get rid of My Synovus Mobile Banking on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete My Synovus Mobile Banking from an iPhone or Android device:

a. How to Delete My Synovus app from your Iphone

If you want to delete My Synovus Mobile Banking from your iphone, here’s what you should do:

  1. From your home screen, tap the My Synovus Mobile Banking icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on My Synovus Mobile Banking.
  4. Tap the red delete button and viola!

OR


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the My Synovus Mobile Banking app you want to delete.
  4. Select "Delete My Synovus Mobile Banking" on the next screen and confirm delete.


b. How to delete My Synovus from your Android phone

To delete My Synovus Mobile Banking from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on My Synovus Mobile Banking.
  4. Next, tap "Uninstall".

OR


  1. From your home screen or app drawer, tap and hold the My Synovus Mobile Banking app you want to delete.
  2. Click the part of the screen that shows "Uninstall".

Alternatively


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the My Synovus Mobile Banking app you want to delete.
  4. Click "Uninstall".





My Synovus Mobile Banking Software Details



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1. Deposit checks on the go, send or receive payments from friends and family, pay bills, transfer money between accounts, view balances, and find Synovus locations.

2. Use of the My Synovus app requires your mobile service provider’s data and/or text plan for which charges may apply.

3. Individual, daily, and monthly payment limits apply and are described within the Popmoney service in My Synovus.

4. *Account Transaction Limitations for Savings and Money Market Accounts— Savings and Money Market accounts may have no more than six (6) debit transactions per month or monthly statement cycle.

5. Popmoney payments sent through the My Synovus mobile app to an email address must be less than $100 per payment.

6. ***Pay bills or companies requires enrollment in Bill Pay service through My Synovus.

7. • You can sign in on the app using your existing My Synovus username and password or enroll via the link from the app’s login page.

8. A debit transaction is a check, debit/check card transaction, transfer, or pre-authorized transfer, including those made by phone or modem.

9. With the My Synovus Mobile Banking app start banking conveniently and securely from virtually anywhere.


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