Published by Tencent Technology (Shenzhen) Company Ltd.

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


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1. Delete 腾讯微云 Account through Email

There are 2 methods to get your data (and account) deleted by 腾讯微云:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to 腾讯微云 using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get 腾讯微云 to delete your account/data:


  1. To delete your 腾讯微云 account, contact 腾讯微云 via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify 腾讯微云 of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to TencentSNG@redacted... Login to see email.



2. How to Delete 腾讯微云 on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete 腾讯微云".


3. Delete 腾讯微云 on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "腾讯微云" and Click "Uninstall".



腾讯微云 App Details

超过4亿人使用的云存储服务!10G免费容量,可以保存上万张高清照片,多部高清视频!提供保存各类文件、笔记、网页、甚至是QQ转存文件的能力。 【微云】 微云是腾讯公司为用户精心打造的一项智能云服务,目前已经有超过4亿用户在使用微云提供的服务。 【功能说明】 1.相册备份: 一键备份手机里面所有照片,支持后台运行。从此不用再担心拍满或者手机丢失。 2. 通讯录备份: 一键上传通讯录,云端保存,安全保障,换机无忧。 3.Office文档随身查看: 电脑上的文档、图片,手机上照样能打开,随时随地可以查看。 4.压缩包预览: 收到压缩包(zip, rar,7z)可以在iPhone上直接预览,无需下载到电脑。 5.写笔记: 购物清单、备忘、讲课笔记、地址电话,随时收录、任您创建。 6.超强分享能力: 一键分享到QQ好友、QQ群、微信、朋友圈、QQ空间、微博、邮箱、短信。 7.三重安全保护: 帐号密码 + 独立密码 + 锁屏密码三重保护,万无一失。

Reported Deleting Issues

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