How to Delete PRTG Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

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Data PRTG collects from your device

1. read the contents of your USB storage
2. modify or delete the contents of your USB storage
3. read the contents of your USB storage
4. modify or delete the contents of your USB storage
5. take pictures and videos
6. view Wi-Fi connections
7. view network connections
8. full network access
9. run at startup
10. control vibration
11. prevent device from sleeping
12. receive data from Internet

1. Delete PRTG Account through Email

There are 2 methods to get your data (and account) deleted by PRTG for Android:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to PRTG using the form below:

Alternatively, you can follow these steps below to get PRTG to delete your account/data:

1. To delete your PRTG account, contact PRTG via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify PRTG of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to support@redacted... Login to see email.

2. How to Delete PRTG on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete PRTG for Android".

3. Delete PRTG on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "PRTG for Android" and Click "Uninstall".

1. • Enhanced notifications can (optionally) alert you in your device's status bar when PRTG finds problems on your network.

2. PRTG for Android brings the power of the PRTG Network Monitor interface to your Android 4.0+ devices.

3. If you don't have a PRTG Network Monitor installed, you can still try a demo account, and the network tools are completely independent and don't require any PRTG server to operate.

4. To use this app, you need to run an installation of PRTG Network Monitor 14.1 or later that is accessible from the network your device is connected to.

5. • Full visibility into the state of your probes, groups, devices, sensors, and channels on multiple PRTG instances.

6. • Home screen widgets (available only on 4.1 or higher, sorry!) allow you to keep an eye on your network without the app running in the foreground.

7. • We use ACCESS_NETWORK_STATE and ACCESS_WIFI_STATE to check if the internet is available, and to determine whether or not we should load large graphs (we don't load them when you're on a mobile data network).

8. • Network tools such as ping, traceroute, and DNS lookups are included.

9. Don't worry, we put a lot of effort into keeping our battery and network use as low as possible.

10. It requires a PRTG 14.1 or higher installation.

11. You can do a lot of things with the app that you can over the web interface or the Enterprise Console, with an interface tailored to your mobile device.

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