how to delete MarTrust e-wallet account

How to Delete MarTrust e-wallet Completely

Published by Martrust Corporation Limited | Updated: Jul 20, 2022

Learn how to delete your MarTrust e-wallet account, your personal data and also delete the MarTrust e-wallet app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with MarTrust e-wallet completely, follow the guide.

Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives

delete MarTrust e-wallet account remove MarTrust e-wallet account

1. Delete MarTrust e-wallet Account through Email

There are 2 methods to get your data (and account) deleted by MarTrust e-wallet. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting MarTrust e-wallet via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with MarTrust e-wallet.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify MarTrust e-wallet of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your MarTrust e-wallet account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here

2. Deleting MarTrust e-wallet's App from your Phone

There are many reasons you may want to get rid of MarTrust e-wallet on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete MarTrust e-wallet from an iPhone or Android device:

a. How to Delete MarTrust e-wallet app from your Iphone

If you want to delete MarTrust e-wallet from your iphone, here’s what you should do:

  1. From your home screen, tap the MarTrust e-wallet icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on MarTrust e-wallet.
  4. Tap the red delete button and viola!


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the MarTrust e-wallet app you want to delete.
  4. Select "Delete MarTrust e-wallet" on the next screen and confirm delete.

b. How to delete MarTrust e-wallet from your Android phone

To delete MarTrust e-wallet from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on MarTrust e-wallet.
  4. Next, tap "Uninstall".


  1. From your home screen or app drawer, tap and hold the MarTrust e-wallet app you want to delete.
  2. Click the part of the screen that shows "Uninstall".


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the MarTrust e-wallet app you want to delete.
  4. Click "Uninstall".

MarTrust e-wallet Software Details

delete MarTrust e-wallet account delete MarTrust e-wallet app 2

1. It is an Authorised Payment Institution (API) regulated by the UK Financial Conduct Authority (FRN 794752) under the Payment Services Regulations 2017.

2. The MarTrust Prepaid Mastercard is issued by Prepaid Financial Services Limited (PFS) pursuant to a license from Mastercard International Incorporated.

3. Our integrated payment services combine maritime experience with modern pre-paid card and e-wallet technology to give you more control.

4. PFS is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN 900036) for the issuing of electronic money.

5. The MarTrust Captain Card enables you to reduce the amount of cash onboard and manage pay, bonuses and advances with ease.

6. The MarTrust e-wallet enables shipping companies to simplify cash-to-master transactions and improve the payroll process.

7. Its registered company address is Office 7.09, 7th Floor, Tintagel House, 92 Albert Embankment, London, SE1 7TY, United Kingdom.

8. The PFS registered address is Fifth Floor, Langham House, 302–308 Regent Street, London W1B 3AT.

9. MarTrust Corporation Limited is registered in England and Wales (Company No.

10. Crew can use the e-wallet to hold and transfer funds and use the card for payments and withdrawals.

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