how to delete LG ThinQ account

How to Delete LG ThinQ Completely

Published by LG Electronics, Inc. | Updated: Apr 28, 2022

Learn how to delete your LG ThinQ account, your personal data and also delete the LG ThinQ app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with LG ThinQ completely, follow the guide.

Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives

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1. Delete LG ThinQ Account through Email

There are 2 methods to get your data (and account) deleted by LG ThinQ. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting LG ThinQ via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with LG ThinQ.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify LG ThinQ of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your LG ThinQ account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here

2. Deleting LG ThinQ's App from your Phone

There are many reasons you may want to get rid of LG ThinQ on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete LG ThinQ from an iPhone or Android device:

a. How to Delete LG ThinQ app from your Iphone

If you want to delete LG ThinQ from your iphone, here’s what you should do:

  1. From your home screen, tap the LG ThinQ icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on LG ThinQ.
  4. Tap the red delete button and viola!


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the LG ThinQ app you want to delete.
  4. Select "Delete LG ThinQ" on the next screen and confirm delete.

b. How to delete LG ThinQ from your Android phone

To delete LG ThinQ from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on LG ThinQ.
  4. Next, tap "Uninstall".


  1. From your home screen or app drawer, tap and hold the LG ThinQ app you want to delete.
  2. Click the part of the screen that shows "Uninstall".


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the LG ThinQ app you want to delete.
  4. Click "Uninstall".

LG ThinQ Software Details

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1. - Outgoing Calls: To access related app settings such as language and region and contact the customer service centers after smart diagnosing devices.

2. Enjoy a comfortable and smart life at home with LG ThinQ that will allow you to use various LG Electronics home appliances and IoT devices more conveniently.

3. - Location: To obtain the device SSID and connecting Wi-Fi info when registering devices and search for weather info, current location, etc.

4. - Photos, Media & Files: To check the storage capacity of your smartphone for downloading the software of devices to add.

5. Manage status checkups and receive diagnostics of devices at home before problems occur.

6. With the ThinQ app, it’s possible to have a look around the house or run your vacuum cleaner and washing machine wherever you may be.

7. Certain devices may also send and save images on your smartphone.

8. Easily link and manage at-a-glance many LG home appliances like your TV, refrigerator, styler, washing machine, etc.

9. Smartphones using Android OS version 4.4 or lower must update their OS in order to use the latest version of the app.

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Delete pleace

    — by Jan Claes on Jul 13 2022

  • account created in Netherland but should be in Belgium

    — by Petros Papanicolaou on Jul 02 2022

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