How to Delete Aiwit Completely

Hi, my name is kirk. I would like to unbind my old email address kirksweeting1976@redacted off of my aiwit door bell and registered my new email address Kirksweeting95@redacted. my old phone got damaged 1 year ago. Thank you

I lost my emails password cant get to my old phone so I have new phone and I keep try5to connected my new phone to my door. Ell Camara but it wont let me unless I del5that account but I. Cant get into it

The original owner has an account and sold me the device I need to connect it to my own app

Delete my account as soon as possible or I will have to report you, sorry.

Y do I have to pay for 3 camera

20

Either delete or switch owner ship

I have returned your door bell as it kept becoming inaccessible due to going repeatedly off-line. Using the Aiwit App I have cancelled my subscription and am now looking for you to refund my current subscription payment in line with UK on-line transaction law.

I need assistance with setting up my Video doorbell V5 will not connect to my Andriod phone

Having a problem setting up my new video doorbell

Trying to setbup a new account with aiwit and need to get rid of the account that's existing now

Hello, i'd like to delete the account, the doorbell activates notification, when i've deleted the app on my phone.

Please cancel my account and subscription

Please delete my account with Aiwit nothing works right and I am not paying for something that doesn't work or customer service don't help at all so therefore I don't what your item or service my last 4 number of card is 7756 and email is listed above

Please delete my Aiwit account. I am requesting that my Aiwit account be deleted ASAP. Rachel Burgess

I would like to cancel my subscription with you'll.Note that under GDPR or CCPA I don't need to provide a reason for my request. But I don't need this subscription. Notify Aiwit of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR. This account I have with your doorbell is no good and I refuse to pay for a subscription to watch my videos after purchasing the video doorbell. My email listed on account is crystalmallety@redacted and last 4 of card number is 2987. Thanks

Please delete my account. I now have to pay to see the videos and that is not in accordance with the product conditions

I would like to delete my awit camera from my account. I am getting rid of it and do not want to be responsible for it

Can you please delete my account the reason I want to delete it it's because somebody else already hacked into my account and is using the camera if you can please delete it for me thank you very much

I cannot log in to the present account. I would then try to create a new account

Cancel the account please

Please delete email”debrasum219@redacted as well as email listed above. I used wrong WiFi info for doorbell installation and can’t “pair”. I need to delete current data on emails and start over. Thank you!!

Please delete data from my account. Cannot install “doorbell camera” used wrong WiFi information and cannot pair. Will have to start over and change information. Cannot do such unless info is deleted. Thank you!

my doorbell not respond so i wont delet my account and app inorder to re install again with new account

I need a new charger to charge my doorbell please

I can't download it on my phone

i just got my doorbell, it was working fine lastnight now it is not working. AND I had to subscribe to cloud storage to access my videos. i am NOT happy at all. someone needs to contact me ASAP !!!!!

I can't open my app

I can't open my app

I can’t not get my camera to work I need someone to call me so I can get it working again

Its detecting motion at my door every 3 to 5 minutes and there is no motion at my door

I want to reinstall my v6 video doorbell and my v6 video doorbell model is not listed, so I can't reinstall it. Could you help me?

Device (camera/doorbell) works in the house, but when I mount it outside on the bricks it does not work? Help

Device (camera/doorbell) works in the house, but when I mount it outside on the bricks it does not work? Hel

Hallo ik heb een duurbel van eken met Gratis cloud opslag gekocht nu zie ik dat ik GEEN cloud opslag meer heb en dat ik nu moet betalen voor de cloud opslag dat is niet terecht Mvg Peter Roijen pgroijen@redacted

I am already subscribed to the annual account and it is not due for renewal until August. Please activate this from your end as soon as possible. Thank you for your time.

Cant view clips. Wanting me to subscribe to cloud

Is anyone going to get intouch with me about video not working, as it seems nobody on customer services!!!!

Not allowing me to see videos unless I subscribe to cloud, this also happened about a year ago, please can you fix this for me.

Not allowing me to see videos unless I subscribe to cloud, this also happened about a year ago, please can you fix this for me.

Won't let me see videos, keeps asking me to subscribe

I can't get a camera to connect. Tried deleting and adding again. No response. Tried resetting to reconnect. Nothing. Will not flash blue to reset

the app keep closing will not open any way to solve this

I need someone to contact me. I have had this doorbell for over a year. I bought it due to not being required to have a subscription. Now I cant watch my three day videos at all without purchasing cloud storage.

I need to know how to Delete these videos

Deleting videos

Deleting videos

I purchased the cloud storage space and I have 3 doorbell cameras linked to the account. It is only recording 2 or the 3 doorbell cameras.

I cannot use the app anymore as it says I have to pay for cloud storage. I was told storage was free on purchasing this device.

I am trying to view the camera and it keeps sending me to pay for cloud storage service. but when I try to sign up keeps saying that my password does not match. I am acutally a little upset that I have to pay for cloud storage. I usually delete the previous month when it has passed.

I have paid for cloud storage. And I have not been able to see my videos for the last three days . Can someone reply back to me. Or fix the problem. I truly would like a 800 number to call to speak to a person.

I have a aiwit video door bell and have free 3 day playback on my device its my mother's who all of a sudden you are asking for a subscription when it's surpose to be free. I have messaged on the app about this when all i get is its the cloud no its not its your end that has the problem. I bought these devices so I would not have to pay. So why are you trying to charge my morther and a different rule for me. My morther is ealderly and we need to keep an eye on what's happening. If not resolved I will go eles where

My videos door bell won't let me watch any videos as it's saying I need to pay for cloud services is this right

Hello, I have the Eken doorbell camera, that was given to me as a gift Jan 1st. It worked absolutely fine for a month, the batteries went from 58% to 0%. I brought it in to charge, but it at first gave no indication of charging. I then checked the batteries with a multimeter after charging and they were fully charged. The outside unit appears to be dead, although it did charge the batteries. I also purchased the video monitoring for a year, which is absolutely of no use without a function out door unit. Can you help please. Thank you. The unit was purchased from Amazon.

lost password can’t sign in

In the app store it says I'm subscribed and don't pay till Jan 2024 but my app saying I need to pay

I trying to pay for and one year plan it keep say can't complete my transaction

I can’t see any video it just say clan error. If I try and open a day the app just shuts down. But I’m getting notifications that there’s movement at doors

Problem with you bell and your website. DISGUSTING

Doorbell camera won’t charge

I just purchased the cloud storage service for a year and it's not working

Offline. Have a 1 gig wifi. Battery charged but continue to say offline. How can it get to work

My doorbell camera will not charge up it keep jumping for 3 to 12 then 0 it going back to 1% 2%

Yes I have the doorbell ringer and I have charged it for 2 days but on the charger it continues to save 1%, I have reached out multiple times and emails no one has responded can someone please give me a call 586-277-6344

I can’t remember my password to log into the app

like many others i bought this doorbell with free limited video viewing which worked ok untill recently now cloud storage wants me to pay a subscription which was not in my original deal please will you restore my previous arrangement many thanks.

Device offline

On 27/12/21 I bought a video doorbell through amazon. It boasted free lifetime cloud storage. Now I cannot view the storage unless I pay a subscription. This is not the contract I entered into when I bought it. Pleas will you solve the problem. Thank you.

My video door bell keeps saying off line. I have a very strong wifi signal

Won't charge

Won't let me connect to wifi

Won't let me connect to wifi

Wifi is not connecting

Hi I cannot view live only by connection to WiFi I used fo be able fo use just my data from phone Can you tell me why please Thanks

I'm having problems with staying login. I have multiple phones that I want to login for my husband and I can see who's at the door. When I login on my phones it log me out on the other phone. Can you please tell me what the problem is?

Can I combine the cost of my three cameras together on one bill?

Says offline try again later. I got it to work 2 times but each time it goes offline after about 2 hours. Now it will only give offline message and I can't get necessary promps to put it back on line and stay. I prefer my money refunded. Contacting a person with Awit is impossible. I will buy a Ring unit because they give phone numbers fir you to contact a real person and will resolve issues immediately. PLEASE REFUND MY MONEY AND I WILL CANCEL MY SUBSCRIPTION AND RETIRN YOUR WORTHLESS PRODUCT BACK TO YOU. I will even pay the shipping to get rid of AWIT completely.

Send me a password reset please

I stopped seeing my videos on the cloud storage. It is asking now for a subscription which is not correct. According to my purchase package customers are entitled to 7 days free cloud storage, and there is no monthly fees. It’s written on the box and instructions booklet with Aiwit application on it. I have the camera since October 2021 and it was working fine until yesterday January 11 2022. I have contacted customer service though my application about the issue, they replied saying I need to get a subscription . I sent pictures of the camera box and booklet as a proof that customers don’t need subscription , but since then no one has replied or corrected the issue. If the cloud service is not restored to customers this need to be reported as false advertising to the Obudsman office . Please correct the issue as soon as possible and restore the 7 days free cloud service to customers. Thank you

I stopped seeing my videos on the cloud storage. It is asking now for a subscription which is not correct. According to my purchase package customers are entitled to 7 days free cloud storage, and there is no monthly fees. It’s written on the box and instructions booklet with Aiwit application on it. I have the camera since October 2021 and it was working fine until yesterday January 11 2022. I have contacted customer service though my application about the issue, they replied saying I need to get a subscription . I sent pictures of the camera box and booklet as a proof that customers don’t need subscription , but since then no one has replied or corrected the issue. If the cloud service is not restored to customers this need to be reported as false advertising to the Obudsman office . Please correct the issue as soon as possible and restore the 7 days free cloud service to customers. Thank you

Greetings, I'm having problems renewing cloud account, The error message said payment was declined and I've tried updating card information and still does not allow me to update card info.

We were without internet for 19 days. I cannt get my doorbell to work now that we have internet. Message says it is off line. How do I get back on line?

I need a number to call to talk with a representative

When I check the footage for my security camera, the video does not display any of the footage.

Iam trying to put my new wifi name in .all kind of prompt were being shown.please help me with this when i try to put the new wifi name in it says device is busy try again.I been at this for about an hr.

I am having a problem with my doorbell/camera. When I try to view there is a message saying I need a subscription. Can you please help me? Thank you, Kathy

I forgot my password and it’s not letting me reset it

I bought 3 battery cctv with cloud now I can't play the videos, you want a subscription for all of them.

I get a notification that there's motion at my door and I can look and see a 20 second video, but now its telling me that I cant view the video until I subscribe. I have never had to subscribe to use it. Why is this happening? There was never anything that said I had to subscribe.

MY CAMERA KEEP SAYING ITS OFFLINE DOESNT WORK AT ALL

my device is saying offline

Camera screen is reading Motion detection is abnormal, and automatically closed. Isn't detecting motion or recording properly.

I need help setting up Camera to Wifi.It keeps timing out

It keeps saying my camera is offline

My notification remains muted despite all attempts to rectify the problem.

Will not charge

My wireless camera has stopped working since yesterday morning.. I have contacted you about the situation and still have not heard anything back.. I see that there are a lot of very unhappy customers .. So please return a response to us all...my internet connection is fine so why is my camera not working?

My doorbell was working for the past 2 months, but now has lost connection with my internet and won't reconnect. I have tried deleting and adding the device again but still won't connect.

first time setup of V5 doorbell camera, will not connect to the wifi network. I get to this point to add a new device, and use the scan generated, it says network information received but failed to connect to wifi

Still awaiting assistance!!