How to Cancel Aiwit

Hi a year ago I did a subscription for a relative, for £28.99, you took it out twice so I cancelled any future subscriptions. So today you have taken 2 lots of £28.99 = £57.98.... I do not have or want the app or doorbell.... When you cancel a subscription you expect it to be cancelled, not to keep reoccurring yearly like it has.

Hi a year ago I did a subscription for a relative, for £28.99, you took it out twice so I cancelled any future subscriptions. So today you have taken 2 lots of £28.99 = £57.98.... I do not have or want the app or doorbell.... When you cancel a subscription you expect it to be cancelled, not to keep reoccurring yearly like it has.

Yes I never purchased iCloud storage and you guys charged me $108.00 I need that refunded back to me

I was charged a fee but haven't used this service since August. I want my money back

I want this cancelling as I've problem after problem with this doorbell losing connection all the time I've even had my Internet provider out to check my Internet and it's all fine. I'm paying for something I can't use. I know I've done a full years subscription I'd be happy with just half of the refund back. This needs cancelling at youre end or I'll be taking this matter further and getting higher people involved. You can email Google too as they was the one who took my payment.

I made a subscription payment but the subscription is not working

Good morning. I have just signed up for a 12 month subscription again for my awit doorbell. Unfortunately this has stopped working. If I purchase a ring doorbell will this work with my subscription. If not is it possible to cancel it please and have a refund

My device stopped working I purchased a new device is there anyway I can get a refund for the icloud plan I paid for already for the year or transfer it to the new device?

Hello. I wish to cancel my subscription to yourselves. I have a new router and it does not support your doorbell camera, because it is 5g wifi. Thank you , regards R.Verity

This has to be the worst company to speak with someone. Please cancel immediately!!!!

I have canceled my subscription with you due to the light bulb security camera not working with our Wi-Fi, which is 5G. Please issue a refund of $19.99 for my subscription as I am no longer using your services only had it for one day. I have requested a refund through my phone service carrier. Dawn

I added a new camera and was charged $30 c tax and it doesn’t work. Want a refund. Also have an other camera I renewed and it doesn’t work also want a refund for that one too. One of the cameras was working for a year then when my I Internet went out I can’t hook it back up. I called my Internet provider they said they couldn’t do nothing I had to call you to set one of them back up and they couldn’t help me out. So I need both a refund for both cameras. I paid $30 plus tax each.

I just purchased a year subscription for 105.99 after tax. I cant get the cameras to work. I need a refund please

I need to cancel my subscription

I have subscription for 1 year...but now I am not using Aiwit doorbell more...so can you refund my money back....?

I canceled subscription but I have been charged. I need a refund please. I think I was actually charged two times. Please give my refund back to my discover card. Thank you

Hi I want to cancel my subscription please Alan Gray, Pennsway, Back Street, Winsham, Somerset, TA20 4ED, UK

Hi, I want a full refund my card was charged $66.28 today

How can we get our money back from a subscription we didn’t use and can’t use. Our internet upgraded to fiber optic 5 g and your product is not 5g compatible.

I need a refund for my subscription. I canceled 1 hour after submitting payment.

I wish a full refund,as I am not happy with this doorbell,I have. Used it for 2 days ,and do not like it,£69.99 was taken from my bank,and I request a full refund putting back into my bank through 30 day refund,thank you

I have deleted the account sometime ago but noted that there was a deduction of $44.98 being collected. Please advise how can I request for a refund and cancellation of the subscription?

I no longer use your doorbell I have cancelled my subscription 01/07/24 however it is showing £29.99 pending and I am required to ask you to cancel this payment I would be grateful if you could kindly help in this matter and refund my payment

Me cobraron directamente a mi cuenta el servicio, la cámara no funciona, como puedo reclamar el dinero. Gracias

I am requesting a refund for my cancelled subscription. I paid for a yearly subscription and since then I’ve been having issues with my camera. I’m now unable to get past the pairing process, which is weird because I’ve paired it a few times before.

Yes I purchased two cameras and activated them I purchased your yearly plan for two cameras so it was like almost $70 for the whole year and the cameras will not stay charged and they won't give me a refund on them so is there any way that I can get my money back on the subscription that I paid for for the year the $70 and I need it to be sent to a different card instead of the one that I paid for it with because I had to get a new bank card

I need to cancel my subscripti.Am. Moving

This is also a general complaint. Still no response to my email dated 10th April ... I NO LONGER OWN THESE CAMERAS DUE TO ISSUES WITH BATTERY CHARGING WHICH SEEMS TO BE A COMMON PROBLEM..NOT ONLY DID YOU IGNORE MY REQUEST FOR A REFUND AFTER SUBSCRIBING DUE TO THE ISSUES..YOU HAVE NOW TAKEN ANOTHER SUBSCRIPTION CHARGE THATI CANNOT CANCEL AS ITS NOT SHOWING IN GOOGLE PLAY ..SO NOT ONLY DO I REQUEST ONCE AGAIN TO REFUND THE ORIGINAL £28.49 THAT WAS TAKEN ON THE 12.3.24 BUT ALSO THE ADDITIINAL CHARGE THA YOU HAVE TAKEN OF £29.48 ORDER GPA-3375-4053-7635-73931 THAT HAS NO WAY OF CANCELLING. I WAIT YOUR REPLY

You have just taken a subscription charge of 29.49 order number GPA-3375-4053-7635-73931 ..after I have been trying to get a refund and cancellation on a subscription on the 12.3.24 for £28.49 oder number 3331-3069-4420-92542 from 12th March. I have repeatedly asked to have this refunded within an hour of subscribing as the cameras were faulty..my previous cameras stopped charging. I requested this through the app and have been ignored and given advise that is irrelevant. I do not have any working Awit cameras..I could not cancel via the subscriptions on Google play as it is not showing on there. I will ask again via this method to please refund the subscription from March and the subscription that was taken today. And both refunded. Thank you.

have a good afternoon. I am writing to you to cancel a membership to my camera since I have two subscriptions at the same time and I was charged twice for my monthly membership payment. The last four number of mi credit car are 0552. Thanks so much

I was charged $30 for a subscription I didn’t even sign up for and was just charged for it I need a refund

I would like to request a refund please I don’t use my doorbell anymore and the 28.99 has now left me out of pocket

My mom had received two free cameras from the aiwit app and they are broken and she want her money refund back for the subscription because them cameras don't work they are broke

I contacted you guys about canceling my account because my camera stopped working and you told me it was out of warranty. You said to use the app to cancel my account and that it would also cancel my subscrition. I did this a month ago, then yesterday you charged me $29.99 for the yearly service. I want this refunded please.

Dear sir/madam, Yesterday i sended an e-mail about cancelation of the subscription but i don't want that anymore. We will use the doorbel camera on the door in the hallway. With kind regards, Marijke Jaarsveld

Hi i would like to cancel the contract and subscription because i'm going to move to an other house (appartement) where the doorbel does not Fit. I can logins, i already remove the doorbellen out of the app and when i Apple my password to cancel it does not takes my password and i get an Errol. Can you please remove and cancel my account. With kind regards, Marijke Jaarsveld

Hi my subscription payment didn't process correctly on 7th march so I manually completed it however it looks like I manually paid for a 2nd subscription because the first one was then charged the following day. I have cancelled one subscription but I've been charged for 2 that I do not need

I canceled my scription last month and they still charged us this month. Can you please look into it

I purchased your Aiwit video doorbell T8 from Amazon last month, at first it worked fine and now it does not ring my phone when some one is ringing my doorbell, so I am missing when guests come! I thought the problem was it needed a subscription (even tho it worked before and nothing changed and it won’t do it any more) also, ALL notifications are ON. After much troubleshooting I am returning this item to Amazon! And I want my $28.99 back! Plus was I charged when I wasn’t supposed to be, because it said I would get a 30 day trial! Instead it charged me right away! I have cancelled my subscription in less than 24 hrs and want my money returned to my account!

Hi i got a charge to my account for $32.01 for a unauthorized transaction subscription that I did not authorize and would like a Refund back to my bank

Hi, i signed up for the 12-month iCloud storage with a doorbell purchase I made over a month ago. I was given 1 month of free storage before having to make the subscription. In the meantime, the doorbell became faulty and I canceled my subscription within the free months trial.I then purchased a second doorbell signed up for the free months storage and gave my credit card details. I had a problem with my credit card and the due subscription did not go through.I then rectified this problem and entered new credit card details into my iCloud subscription.I noticed you then have taken 2 yearly subscription amounts one for 28.99 and 29.99 i have cancelled one of these accounts and wish to know when my refund will follow.

My debit card was charged by Google play which was unauthorized by under age child for this app subscription I am kindly asking for it to be canceled and the $29.99 refunded to me please. As I mention it was a unauthorized purchase my child accidentally subscribe an money came off my debit card please cancel asap an refund thanks.

Quiero cambiar mi cuenta

I’ve just payed yearly subscription, I only wanted to pay monthly, and it’s took the year out my account? But it’s not actually what I was after and want to cancel the full subscription would I get a full refund as it’s not even been a day. Sent from my iPhone

My money was taking out and I had cancel my subscription before you guys can start charging me. I would like my refund back for $32

please stop subscription 6/2/2024

I bought two cameras from you and returned one of them because the battery was getting low even with solar power. Now I have a new camera and need to buy a third subscription. Can you please return the subscription that I am not using. My E-Mail Adresse for Google Play: ruedi.ledergerber@redacted MAC-Adress of the Camera's im using: 9c:4b:49:b3:8a:1d/9c:47:49:bf:75:75

Necesito que me ayuden cancelar una suscripción comprada por error y reembolso de ello porfavor

I returned these cameras and canceled my account. But I've been charged.

I would like to cancel my subscription

I paid for two subscriptions. I need help cancelling one and receiving my money back for that cancellation. I want the yearly subscription not the 6 months. I accidentally paid for both.

My account is still showing active on my apple account. It’s preventing me from being able to download things I really need.

Hello I cancelled my subscription and I need my money back please I am fully unhappy with Aiwit sorry

Good morning, I've received dorbell on 09/12/2023. installed it on 10/12. Aftet that bought storage cloud service. On next day it started to play up... keep going offline and I'm not getting notifications on my mobile phone. I've tryed all options suggested to fix it but unsuccessfuly! Now decided to terminate the storage cloud service. Will i receive a refund 29.49£ because I'm using it for a 2 days. should be on trial period still? Am I right?

Good morning, I've received dorbell on 09/12/2023. installed it on 10/12. Aftet that bought storage cloud service. On next day it started to play up... keep going offline and I'm not getting notifications on my mobile phone. I've tryed all options suggested to fix it but unsuccessfuly! Now decided to terminate the storage cloud service. Will i receive a refund 29.49£ because I'm using it for a 2 days. should be on trial period still? Am I right?

cancelled my subscription but was still charged for plan. I would like a refund please.

NO HE PEDIDO NINGUNA SUBSCRIPCIÓN Y SE ESTAN DESCONTANDO 29.99 DE MI TARJETA QUIERO EL REEMBOLSO DE MI DINERO URGENTEMENTE NO HE PEDIDO NINGUNA SUBSCRIPCIÓN DEVUELVANME MI DINERO PORFAVOR Y DEN RESPUESTA A LOS PROBLEMA ESCRIBÍ VARIAS VECES Y NO RECIBO RESPUESTA ES UNA FALTA DE RESPETO

My camera broke and I purchased a new camera: I need to add my camera to the cloud account. I already deleted the old camera

I was told my subscription was paid for for a year but y'all are still trying to get my money, daily. I gave to keep my card locked because y'all are trying so damn hard.

I need my money back

Have 2 subscriptions and i want to cancel both of them

I paid for a subscription on 22.8.23 for a doorbell which is no longer in use and it will not transfer across to my new doorbell please could you look into this? I have tried the customer support through the app but they were not able to help. Many thanks Susan

I have subscribed twice for the same service and and have now cancelled both of them and wise to have a refund On the 6 th October and the 3 November And would like to know how long the refunds will take on both Regards alison

Would like to cancel because I was charged month of $29.99 and my understanding is when I signed up it was supposed to be a one-time fee of $29.99 for the year I am paying this monthly I no longer want the services if it's going to be that way

Hi there. I had to reset my cameras up when my modem blew out. I set them up with the new modem and it seemed to have canceled the subscription I've paid for a year on my front door camera. Please turn my front door camera back on the cloud coverage that I paid for and add a month to it as it has not been working for about a month now. Thank you for your help. Contact me as soon as possible as I really need this. Thank you. Lisa Fairchild

Hi, there are currently 2 active subscriptions on my account and both have been charged but seem to overlap each other and one is 6 monthly and the other is annually. I want one of them cancelled and refunded as I was not aware that there were 2 or that it was possible to have 2. Please arrange this asap.

Hello, I am reaching out because I’d like to cancel any subscriptions to your service I have on my bank account / debit card. It was charged to my card ending with 9918 and the name associated is John Ross. The last 4 of the account is 9281 and last four of my routing is 1279. I returned the doorbell and canceled the subscription so I’m not sure why I was charged for $30.73. I ask that either that pending change be refunded or I will dispute the charge if needed. Thank you.

I have an old subscription that I attempted to use for my new doorbell camera and it would allow me to use it and I have been attempting to get ahold of your company and haven’t got any response yet but I have 2 subscription ls and I don’t need to have 2 I just need the old one refunded please and thank you

I have an old subscription that I attempted to use for my new doorbell camera and it would allow me to use it and I have been attempting to get ahold of your company and haven’t got any response yet but I have 2 subscription ls and I don’t need to have 2 I just need the old one refunded please and thank you

PLEASE STOP HITTING MY ACCOUNT!! I DON'T VIEW THE VIDEO. YOU HAVE HIT MY ACCOUNT 12x for 2 different amounts. I don't want your services at this point

I canceled my membership due to money problems it took out money from my account even though I canceled can I get a refund

I would like my payment refunded please

I would like to cancel my subscription and a refund please. Thank you.

Hello! I accidentally subscribed for 1 year cloud service and my card got charged today. Pls cancel the subscription and refund my money as Im not using the camera recording because its blurry and not accurate. Pls help me thanks

Please cancel my account.

Cancel subscription

Hello! I accidentally subscribed for 1 year cloud service today and have cancelled the subscription. Please refund my card for the purchase

Please cancel my subscription.

I am unable to upload to cloud Storage. Please cancel my subscription

Cancel my subscription

Id like my cloud account canceled please

Hello i was charged 28.99 and i am requesting a refund of this as i completely forgot i signed up for this subscription and i dont need it. the subscription has already been cancelled

I need to cancel I just subscribed today I thought it was up to a certain amount of camera for the service but it’s individual plans for all three camera

Yes I supposed to get 3 months free of the cloud service and it only gave me a month and now it's trying to charge me for it

Hello I was just charged 26$ for a subscription I canceled a very long time ago my account is pending the amount but I don’t want to go through with the subscription I did cancel it through an email about 6 months ago I don’t know why I was still charged I can’t afford to pay that much money at the moment I have two small kids please release the payment back to original payment

I had free trial of Aiwit doorbell and in the trial time, the device got disconnected from my phone. I tried so many times but it's not getting connected to my mobile. I want to cancel my subscription but I am not able to until the doorbell gets connected. My subscription is renewed now. Please cancel it as the device isn't working and I don't want it anymore.

Hi dear,I want to cancel my subscription. Thank you

Hello I would like to request a full refund I’m not happy with you guys services the camera doesn’t work properly it’s not properly installed on my door it is a terrible service I was charged 31.79 for a service I don’t use nor am I satisfied with it is not in my name

I just returned the camera. I would like to cancel my $24.99/y subscription will be starting at October 14, 2023

I wish to cancel my subscription because it’s no longer needed.

How do I cancel?

hi i want to cancel my subscription and get a refund of £29.49 please?? i am having alot of troubles with the doorbell and app and not satisfied

Please remove subscription I thought I needed this subscription when I purchased the camera I unhappy with the subscription because I can’t see who at my door unles I subscribe

I ant to subscribe for the 15 day subscription NOT the 30 day! You can’t force me to!

How can cancel my subscription?

I need to cancel immediately 06/01/2023 Not Nov. 2023 I canceled online and it automatically showed ok well canceled in nov...I didn't kno the new contract was coming up soon ,I no longer need the service ," I need to end services as of 06/10/2023 ,because I've been billed for may I guess

The door bell do not work correctly any longer so need to canell my subscription.

When I had payed for the 30 day playback subscription, I had thought I just had to pay once a year. However, I keep getting charged every month the $29.99 for my 2 devices. I can not afford the monthly payments of $60. I want to cancel my subscriptions.

Hello! I want to cancel my subscrition at Aiwit Cloud. Thank You!

EKDB_044E8274-7DC1-A892-2CD2-0E1C9749A204 Please cancel subscription William Rice