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There are 2 methods to get your data (and account) deleted by CIBC Mobile Banking®:
Now you understand what the Law says, Send your Request directly to CIBC using the form below:
Alternatively, you can follow these steps below to get CIBC to delete your account/data:
1. The app (including any updates or upgrades) may: (i) cause your device to automatically communicate with our servers to deliver the features and functionality described in the app description or through new features as they are introduced, and to record usage metrics; (ii) collect, use and disclose personal information as set out in our Privacy Policy; and (ii) affect preferences or data stored on your device.
2. By downloading the CIBC Mobile Banking App you consent to the installation of this App and to any future updates or upgrades which may be automatically installed depending upon your device or operating system’s default settings or the settings you have selected.
3. The CIBC Mobile Banking App has received the highest ranking in customer satisfaction in Canada, according to a 2021 study from J.D. Power.
4. Our Virtual Assistant is available 24/7 to answer your banking questions and is able to perform everyday banking transactions on your behalf.
5. Apply for bank accounts or credit cards and view your application status in real time.
6. Quickly search for branches, banking hours, bank machines and mortgage advisors near you.
7. Our Travel Tools feature a currency converter, helpful tips and emergency numbers for while you’re away.
8. Receive your free Equifax credit score directly in the app, without affecting your score.
9. Securely access your accounts with your fingerprint, face ID or password.
10. For assistance, contact CIBC at the mailing address below.
11. Get a snapshot of all your accounts in the same place, anytime.
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