Published by BTPN on Oct 25, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Jenius collects from your device

  1. read your Web bookmarks and history
  2. find accounts on the device
  3. read calendar events plus confidential information
  4. find accounts on the device
  5. read your contacts
  6. approximate location (network-based)
  7. precise location (GPS and network-based)
  8. read phone status and identity
  9. read the contents of your USB storage
  10. modify or delete the contents of your USB storage
  11. read the contents of your USB storage
  12. modify or delete the contents of your USB storage
  13. take pictures and videos
  14. record audio
  15. view Wi-Fi connections
  16. read phone status and identity
  17. view network connections
  18. pair with Bluetooth devices
  19. control flashlight
  20. measure app storage space
  21. full network access
  22. change your audio settings
  23. control Near Field Communication
  24. run at startup
  25. draw over other apps
  26. control vibration
  27. prevent device from sleeping
  28. Google Play license check
  29. receive data from Internet


1. Delete Jenius Account through Email

There are 2 methods to get your data (and account) deleted by Jenius:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Jenius account remove Jenius account


Now you understand what the Law says, Send your Request directly to Jenius using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Jenius to delete your account/data:


  1. To delete your Jenius account, contact Jenius via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Jenius of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to jenius-help@redacted... Login to see email.



2. How to Delete Jenius on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Jenius".


3. Delete Jenius on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Jenius" and Click "Uninstall".



12 details about Jenius app

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1. For easier financial activities, Jenius Awards grant you up to 25x free cash withdrawal at Bersama/Prima ATMs and unlimited intrabank transfer, both according to your level and refreshed monthly.

2. that is licensed and supervised by OJK (Indonesia Financial Services Authority) and is a member of LPS (Indonesia Deposit Insurance Corporation), so Jenius is safe.

3. Interested in awesome rewards? With fully online application, management, and point redemption, Jenius Credit Card has a lot of generous offers for easier point collection.

4. Just by paying Feesible (subscription fee) for only Rp10.000 per month, you can experience the simplicity of financial management with Jenius.

5. More than 4,000,000 users have started to build a better financial life with Jenius.

6. With m-Card (Jenius main debit card) and 3 additional debit cards, you can make transactions at various Visa merchants across the world.

7. Download Jenius application, register and activate your account with Face Recognition in no time.

8. If you have plans to travel around the world, 9 foreign currencies (USD, SGD, JPY, GBP, AUD, HKD, EUR, THB, CNY) are available at Jenius app.

9. Now you can access all of your financial needs, from transactions, savings, lending, investment to financial reports in one place without switching between applications.

10. With lots of promos every day, not only that transactions using Jenius are practical and easy, but they are also cost-effective.

11. Jenius is a digital banking and part of PT Bank BTPN Tbk.

Liked Jenius? you may also like other Finance apps like Stairs: High yield savings; Save Daily With Wizely; eQUB; MytelPay;

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