how to delete Axos Bank® - Mobile Banking account

How to Delete Axos Bank Completely

Published by Axos Bank | Updated: May 26, 2022



Learn how to delete your Axos Bank® - Mobile Banking account, your personal data and also delete the Axos Bank app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with Axos Bank® - Mobile Banking completely, follow the guide.


Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives


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1. Delete Axos Bank Account through Email

There are 2 methods to get your data (and account) deleted by Axos Bank® - Mobile Banking. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting Axos Bank® - Mobile Banking via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with Axos Bank.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify Axos Bank of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your Axos Bank account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here


2. Deleting Axos Bank's App from your Phone

There are many reasons you may want to get rid of Axos Bank® - Mobile Banking on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete Axos Bank® - Mobile Banking from an iPhone or Android device:

a. How to Delete Axos Bank app from your Iphone

If you want to delete Axos Bank® - Mobile Banking from your iphone, here’s what you should do:

  1. From your home screen, tap the Axos Bank® - Mobile Banking icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on Axos Bank® - Mobile Banking.
  4. Tap the red delete button and viola!

OR


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the Axos Bank® - Mobile Banking app you want to delete.
  4. Select "Delete Axos Bank® - Mobile Banking" on the next screen and confirm delete.


b. How to delete Axos Bank from your Android phone

To delete Axos Bank® - Mobile Banking from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on Axos Bank® - Mobile Banking.
  4. Next, tap "Uninstall".

OR


  1. From your home screen or app drawer, tap and hold the Axos Bank® - Mobile Banking app you want to delete.
  2. Click the part of the screen that shows "Uninstall".

Alternatively


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the Axos Bank® - Mobile Banking app you want to delete.
  4. Click "Uninstall".





Axos Bank® - Mobile Banking Software Details



delete Axos Bank® - Mobile Banking account delete Axos Bank® - Mobile Banking app 2

1. Securities and other non-deposit investment products and services are not deposits, obligations of or guaranteed by Axos Bank, are not insured by the FDIC or any governmental agency, and are subject to investment risk including possible loss of the principal invested.

2. All deposit accounts through Axos Bank brands are not separately insured by the FDIC from other deposit accounts held with the same ownership and/or vesting at Axos Bank.

3. All deposit accounts of the same ownership and/or vesting held at Axos Bank are combined and insured under the same FDIC Certificate 35546.

4. Brokerage services and securities products are offered by Axos Invest LLC, Member FINRA & SIPC.

5. Advisory services are offered by Axos Invest, Inc., an investment adviser registered with the Securities and Exchange Commission (“SEC”).

6. All cash and securities held in Axos Invest client accounts are protected by SIPC up to $500,000, with a limit of $250,000 for cash.

7. All deposit accounts through Axos Bank brands are FDIC insured through Axos Bank.

8. Bank products and services are offered by Axos Bank®.

9. © 2021 Axos Bank, All Rights Reserved.

10. Axos Invest LLC, Axos Invest, Inc., and Axos Bank are separate but affiliated companies.


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