how to delete Airwallex account

How to Delete Airwallex Completely

Published by Airwallex | Updated: Aug 24, 2022

Learn how to delete your Airwallex account, your personal data and also delete the Airwallex app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with Airwallex completely, follow the guide.

Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives

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1. Delete Airwallex Account through Email

There are 2 methods to get your data (and account) deleted by Airwallex. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting Airwallex via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with Airwallex.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify Airwallex of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your Airwallex account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here

2. Deleting Airwallex's App from your Phone

There are many reasons you may want to get rid of Airwallex on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete Airwallex from an iPhone or Android device:

a. How to Delete Airwallex app from your Iphone

If you want to delete Airwallex from your iphone, here’s what you should do:

  1. From your home screen, tap the Airwallex icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on Airwallex.
  4. Tap the red delete button and viola!


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the Airwallex app you want to delete.
  4. Select "Delete Airwallex" on the next screen and confirm delete.

b. How to delete Airwallex from your Android phone

To delete Airwallex from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on Airwallex.
  4. Next, tap "Uninstall".


  1. From your home screen or app drawer, tap and hold the Airwallex app you want to delete.
  2. Click the part of the screen that shows "Uninstall".


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the Airwallex app you want to delete.
  4. Click "Uninstall".

Airwallex Software Details

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1. Save on everyday business expenses, with zero international fees¹ and exchange rates up to 90% cheaper than the banks².

2. With the Airwallex app, we’re making it easy to manage your global business finances on the go.

3. Access your key account features from anywhere and keep your business moving, no matter the location.

4. Airwallex Business Accounts are feature packed to help you operate without borders.

5. Keep track of transactions and view details like status, currency rate and total fee.

6. Create virtual debit cards in seconds, set spending limits and controls, and see all employee expenses, in one place, in real-time.

7. Receive local account details to collect and hold money in over 11 currencies including USD, EUR, GBP and HKD.

8. ²The above estimations are calculated based on published rates for the Big Four banks.

9. Monitor your global balances at a glance via your Multi-currency Wallet.

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