Contact CityWeather Customer Service

Why should I report an Issue with CityWeather – DMI & YR?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AppCode Co., to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. We show you the weather forecast for you right where you are, but you can of course also choose another city to see your ByVejr either in DK or in the rest of the world.

2. In the ByVejr app, our focus is on bringing together the best weather services to create the best weather forecast in Denmark.

3. ByVejr gets its weather data from DMI and YR so you can easily compare the two weather services and create the best overview of what the weather will be like.

4. ByVejr shows you a clear overview of today's weather in your city.

5. Gives you notifications with the most important weather news when something special happens with the weather, e. g. if there is a storm, snowy roads, hail.

6. ByVejr shows the weather from DMI and YR.

7. We do not do weather forecasts there, but exclusively collect information so that you can easily create an overview of the weather.

8. Get a weather forecast by entering the address you want the weather forecast from.

9. You can sign up for push notifications - Weather Alerts.

10. You can get today's weather from DMI by tapping the notification icon in the app.

11. Or other dangerous weather on the way.

1. The language is a mixture of Danish, English and French.Not the smartest presentation and the English language proofing needs attention, but a big improvement on the previous very limited and dates DMI presence.Keeps popping up asking about Google apps everytime it opens, apparently this app suffers from short term memory loss.

2. GPS is indeed slow but if you stay in the same region, it works as a treat.The graphic is good, but the former app version's very clear radar animation and the animations of rain, wind, and temperature for the next 48 hours is missing.Lots of bells and whistels.

3. It starts with the chosen city, I did not use my location and from the earlier reviews it could be a good choice for the speed at start up.Somehow the app managed to use a total of 200 mb background data in less than 3 days.

4. Uses still the old, for me easier to read symbols and colours, with compared to DMI added features, such as sun up-down times for city, the link to yr.

5. In contrast to DMI's solution zoomed on total extend (and not city) and precipitation as default content which is also precisely what I need.

6. Design/layout is not that nice.Provides a nice interface for various weather reports.This is the best app I have ever come across for a long time.

7. Brings local weather data from DMI and hence is quite precise and detailed.

8. It uses the new rain radar map which is OK and probably the only one available.

9. Unacceptable for a god damn weather appWell designed weather app which I use daily.

10. The radar pictures does not load.

11. Certainly something that could impress the upper echelons of the company.

1. Fix CityWeather Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CityWeather: Restarting the app will resolve most errors.
2. Update the CityWeather App. Here is how:
   1. On Android goto PlayStore » Search for "CityWeather" » Open CityWeather – DMI & YR » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CityWeather » click "UPDATE".
3. Clear CityWeather – DMI & YR app cache: Clearing cached data will force your app to retrieve the latest data directly from CityWeather servers.
   1. On Android, goto Settings » Apps » Select "CityWeather – DMI & YR" » click Storage » click "Clear Cache".
4. Check CityWeather app permissions. If any of these permissions required to use your device's features are disenabled, CityWeather might not work.
5. Uninstall and reinstall CityWeather. If nothing else has worked, completely uninstall CityWeather then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CityWeather not working

2. Fix CityWeather Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CityWeather be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CityWeather not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CityWeather may not be able to connect to the Internet when running in the background.