Published by WeatherOnline Ltd.

Report an issue with WeatherOnline Free.
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Why should I report an Issue with WeatherOnline Free?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of WeatherOnline Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About WeatherOnline Free

1. The Free Version contains Advertisement, is limited to one forecast location and radar images are delayed by 1h. * Update periods: City: 1-12 Day Forecast every 6 hrs, 1/2 Day Forecast every 3 hrs, Current Weather Info varies between 30 min and 6 hrs, Radar: 5min (UK), 15 min (Europe), 1hrs (USA, Australia). Maps every 6hrs. * Timezone: Location Forecast: local time at the forecast location.

2. WeatherOnline Free offers worldwide city forecasts as well as weather maps.

3. All other times according to the preset time for the device. * Level: Continent; Country; Region (Radar only available for United Kingdom, Ireland, France, Netherlands, Belgium, Germany, Spain, USA and Australia). * 1-12 days: Tmax; Tmin; Weather -a. m. ; -p. m. ; -evening; Rain risk; Precipitation; Wind direction and mean wind force -a. m. ; -p. m. * Go to to verify availability of the requested location, map, radar image. * In case specific radar images are missing please click refresh (Menu --> Refresh). * Send your questions and feedback to android@weatheronline. co. * By using our app you apply to our Terms of Use ( ).

WeatherOnline Free Customer Insights

1. Tried and tested.Good maps and features.I use your weather forecast for long time and this app is great, but please add setting to switch to metric system: meters, C°, etc.

2. If you only cover certain countries/regions then why doesn't it say so?Can't change pressure from inches to hpa, also can't change rainfall into mm.Best weather app I have found, and I have tried a few! Accurate forecasts and plenty of info available.

3. Also I do not see Action overflow button for settings at the bottom of the screen.Its a terrible shame as this is my preferred weather site on PC.

4. While superficially good on Android it soon becomes unusable as invariable hangs on opening with a 'white screen of death'.

5. Old fashion user interface and low accuracy of weather forecast.

6. UPDATE: I have tablet on Android 4.2.2 without standard menu button, so I cannot enter options.

7. Disappointed.THE most accurate weather forecast app around.

8. New versions of Android do not use this button, but uses Action bar.

9. Useless.Regional radar not displaying anything, I've come to rely on this more than the forecast.

10. Needing to reboot a phone to use an app is just not good enough.

11. Uninstall!Glad to see this app from my favourite website.

Steps to Troubleshoot & Fix WeatherOnline Free Issues

1. Fix WeatherOnline Free Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WeatherOnline Free: Restarting the app will resolve most errors.
  2. Update the WeatherOnline Free App. Here is how:
    1. On Android goto PlayStore » Search for "WeatherOnline Free" » Open WeatherOnline Free » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WeatherOnline Free » click "UPDATE".
  3. Clear WeatherOnline Free app cache: Clearing cached data will force your app to retrieve the latest data directly from WeatherOnline Free servers.
    1. On Android, goto Settings » Apps » Select "WeatherOnline Free" » click Storage » click "Clear Cache".
  4. Check WeatherOnline Free app permissions. If any of these permissions required to use your device's features are disenabled, WeatherOnline Free might not work.
  5. Uninstall and reinstall WeatherOnline Free. If nothing else has worked, completely uninstall WeatherOnline Free then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WeatherOnline Free not working


2. Fix WeatherOnline Free Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WeatherOnline Free be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WeatherOnline Free not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WeatherOnline Free may not be able to connect to the Internet when running in the background.

Reported Issues