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contact OBD2 Car Wizard Chat with our AI-based OBD2 Car Wizard Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with OBD2 Car Wizard?



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Why chat with our AI OBD2 Car Wizard Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of OBD2 Car Wizard.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Speakers, headsets, my car multi media everything is listed but not my bt obd2 adsptercant connect works on my phone but not on android head unit and torque pro works fine on head unit always says enable bluetooth on this unit and it is enabled because torque works fine very frustrating and not going to buy pro if this one doesn't even workAll other OBD apps work.

2. I have 2 obd2 devices bluetooh and wi-fi those can connect to any other obd2 apps, Torque is included.

3. On the Bluetooth list I can see my wifi adapter (even tho) bt is selected and it connects to the wifi however I can't see my bt adapter on the list whatever I did.

4. It just can't communicate with the ECU.Requires an ELM ODBII adapter.

5. This one doesn't.

Steps to Troubleshoot & Fix OBD2 Car Wizard Issues

1. Fix OBD2 Car Wizard Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OBD2 Car Wizard: Restarting the app will resolve most errors.
  2. Update the OBD2 Car Wizard App. Here is how:
    1. On Android goto PlayStore » Search for "OBD2 Car Wizard" » Open OBD2 Car Wizard » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OBD2 Car Wizard » click "UPDATE".
  3. Clear OBD2 Car Wizard app cache: Clearing cached data will force your app to retrieve the latest data directly from OBD2 Car Wizard servers.
    1. On Android, goto Settings » Apps » Select "OBD2 Car Wizard" » click Storage » click "Clear Cache".
  4. Check OBD2 Car Wizard app permissions. If any of these permissions required to use your device's features are disenabled, OBD2 Car Wizard might not work.
  5. Uninstall and reinstall OBD2 Car Wizard. If nothing else has worked, completely uninstall OBD2 Car Wizard then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OBD2 Car Wizard not working


2. Fix OBD2 Car Wizard Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OBD2 Car Wizard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OBD2 Car Wizard not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OBD2 Car Wizard may not be able to connect to the Internet when running in the background.

Reported Issues

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