Contact Volvo Cars Customer Service

Why should I report an Issue with Volvo Cars?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Volvo Cars to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Access information, manuals and other material to find answers to your questions and optimise your Volvo experience.

2. Track charge levels and electricity consumption on your Volvo full electric or plug-in hybrid.

3. Discover the services that enable a convenient and enjoyable Volvo experience.

4. Use your phone to remotely lock and unlock your Volvo and enjoy increased security.

5. Your one-stop resource for the information, manuals and support that let you get more from your Volvo.

6. The Volvo On Call app is now the Volvo Cars app.

7. Talk to one of our Volvo specialists.

8. Adjust the climate system remotely and pre-cool or pre-heat the cabin.

9. Schedule your next service appointment using the app.

10. Compatibility and availability of features and services differs between markets and models, so may not be available in your location or for your car.

1. I can lock/unlock, see the charge level, and turn on climate (but cannot set the temp) Needs some additional features to be competitive with other vehicle manufacturers.

2. This app has very basic functions like notifying me that my car is unlocked or starting remotely (which I would prefer to be less complicated than having to open the app set time for start, leaving time etc.

3. Seems silly that the app is so limited when the OS in the vehicle feels like you're driving a smart phone.I would like to use the app before my subscription expires but I've never been able to connect my XC60.

4. It can easily tell when the car is in use or not but starting it remotely, even standing right beside it, is next to an impossible task for Volvo.I'm not having connectivity issues, but the app is pretty bare in terms of features.

5. The unlock feature has been horrible, but the lock feature has been the only option I could count on to work.

6. The feature to start preheating in winter is really important for me, and most of the time it works fine.

7. The app is missing many features that make it less than useful in my eyes.This app constantly has glitches where it won't start my car or won't connect to cell network or to my WIFI even in the most perfect conditions.

8. It would be helpful if Volvo made available the software updates for downloadDoesn't work.

9. The information on the app doesn't match the status in vehicle.

10. I've never gotten the car to remote start or get the temperature to start remotely through the app, as there is some connection issue.

11. Most of the time, it does not work.

1. Fix Volvo Cars Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Volvo Cars: Restarting the app will resolve most errors.
2. Update the Volvo Cars App. Here is how:
   1. On Android goto PlayStore » Search for "Volvo Cars" » Open Volvo Cars » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Volvo Cars » click "UPDATE".
3. Clear Volvo Cars app cache: Clearing cached data will force your app to retrieve the latest data directly from Volvo Cars servers.
   1. On Android, goto Settings » Apps » Select "Volvo Cars" » click Storage » click "Clear Cache".
4. Check Volvo Cars app permissions. If any of these permissions required to use your device's features are disenabled, Volvo Cars might not work.
5. Uninstall and reinstall Volvo Cars. If nothing else has worked, completely uninstall Volvo Cars then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Volvo Cars not working

2. Fix Volvo Cars Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Volvo Cars be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Volvo Cars not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Volvo Cars may not be able to connect to the Internet when running in the background.