Published by Pop Theme Launcher 2019

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Why should I report an Issue with Theme for Galaxy A9 HD?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pop Theme Launcher 2019 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Theme Customer Insights

Steps to Troubleshoot & Fix Theme Issues

1. Fix Theme Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Theme: Restarting the app will resolve most errors.
  2. Update the Theme App. Here is how:
    1. On Android goto PlayStore » Search for "Theme" » Open Theme for Galaxy A9 HD » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Theme » click "UPDATE".
  3. Clear Theme for Galaxy A9 HD app cache: Clearing cached data will force your app to retrieve the latest data directly from Theme servers.
    1. On Android, goto Settings » Apps » Select "Theme for Galaxy A9 HD" » click Storage » click "Clear Cache".
  4. Check Theme app permissions. If any of these permissions required to use your device's features are disenabled, Theme might not work.
  5. Uninstall and reinstall Theme. If nothing else has worked, completely uninstall Theme then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Theme not working


2. Fix Theme Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Theme be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Theme not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Theme may not be able to connect to the Internet when running in the background.

Reported Issues

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