Published by Project First LLC on Nov 25, 2024

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Why should I report an Issue with Leo and Сars: games for kids?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Project First LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Leo and Сars Customer Insights

1. Well worth the price for the amount of entertainment the kids get from it.Fun app and building game, but doesn't unlock anymore on new device even after following all instructions (reinstall, delete cache of app and play store app).

2. For a 3 yr old, you have to pay for the full thing and the content is limited for how much it is compared to other toddler apps.Lovely learning experience and great fun! My 18 month old grandson is delighted and engaged with the game.

3. Helpful hints and cheerful guidance make this a truly enjoyable, fun, educational game as he builds various machines just like Leo! Gives a wonderful sense of accomplishment upon completion of each task.

4. It still works on my phone, but that doesn't solve the problem.My son loves this show and I appreciate the effort put into making it a game.

5. Please add more puzzles/models!!!Child loves this game, spent the money to upgrade and followed all instructions on faqs.

6. My 4 year old loves this game, however, after the latest update it no longer works on his tablet.

7. Many thanks for such an exceptional companion to the television programme!Great 3D puzzles, but needs more models! My not yet 3 year old son finished building the 9 or so models very quickly.

8. It's a fantastic building game for kids who love cars and trucks.

9. (There's at least 15 GB free space on his tablet.) A message popped up that I need to use an external memory card to install the app, which was never the case before.

10. I would gladly pay again if you create a new app with different set of vehicleHad an issue with restoring purchases and the developer was kind and helpful in resolving my issue.

11. My son is disappointed that he can't play his car game anymore.

Steps to Troubleshoot & Fix Leo and Сars Issues

1. Fix Leo and Сars Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Leo and Сars: Restarting the app will resolve most errors.
  2. Update the Leo and Сars App. Here is how:
    1. On Android goto PlayStore » Search for "Leo and Сars" » Open Leo and Сars: games for kids » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Leo and Сars » click "UPDATE".
  3. Clear Leo and Сars: games for kids app cache: Clearing cached data will force your app to retrieve the latest data directly from Leo and Сars servers.
    1. On Android, goto Settings » Apps » Select "Leo and Сars: games for kids" » click Storage » click "Clear Cache".
  4. Check Leo and Сars app permissions. If any of these permissions required to use your device's features are disenabled, Leo and Сars might not work.
  5. Uninstall and reinstall Leo and Сars. If nothing else has worked, completely uninstall Leo and Сars then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Leo and Сars not working


2. Fix Leo and Сars Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Leo and Сars be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Leo and Сars not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Leo and Сars may not be able to connect to the Internet when running in the background.

Reported Issues