Published by MAX Digital LLC

contact MAX My Trade Chat with our AI-based MAX My Trade Support
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Why chat with our AI MAX My Trade Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of MAX My Trade.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

Steps to Troubleshoot & Fix MAX My Trade Issues

1. Fix MAX My Trade Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MAX My Trade: Restarting the app will resolve most errors.
  2. Update the MAX My Trade App. Here is how:
    1. On Android goto PlayStore » Search for "MAX My Trade" » Open MAX My Trade » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MAX My Trade » click "UPDATE".
  3. Clear MAX My Trade app cache: Clearing cached data will force your app to retrieve the latest data directly from MAX My Trade servers.
    1. On Android, goto Settings » Apps » Select "MAX My Trade" » click Storage » click "Clear Cache".
  4. Check MAX My Trade app permissions. If any of these permissions required to use your device's features are disenabled, MAX My Trade might not work.
  5. Uninstall and reinstall MAX My Trade. If nothing else has worked, completely uninstall MAX My Trade then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MAX My Trade not working


2. Fix MAX My Trade Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MAX My Trade be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MAX My Trade not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MAX My Trade may not be able to connect to the Internet when running in the background.

Reported Issues

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