Published by Number 7 Kingdom Apps

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Why should I report an Issue with BTX - La Bíblia Textual?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Number 7 Kingdom Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

BTX Customer Insights

1. Esta genial, faltan cosas, pero es un buen comienzoIs very easy to understand and to use itSeria bueno que tuviera audiosEsta bien,pero MATEO 25:13 le falta la parte final de este verso biblicoEsta bien pero le faltan muchos textos como la renia Valera lástima pero ni modo así esEs una buena app, pero tiene un bug... Si se gira la pantalla, olvida el capítulo...Es buena pero no tiene otras cosas para modificar, como copiar versículos y enviarlos y si se gira la pantalla vuelve al comienzo.

2. Deben de actualizar la aplicación.ExcelenteSin lugar a dudas la mejor version que vi en una comoda app.

Steps to Troubleshoot & Fix BTX Issues

1. Fix BTX Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BTX: Restarting the app will resolve most errors.
  2. Update the BTX App. Here is how:
    1. On Android goto PlayStore » Search for "BTX" » Open BTX - La Bíblia Textual » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BTX » click "UPDATE".
  3. Clear BTX - La Bíblia Textual app cache: Clearing cached data will force your app to retrieve the latest data directly from BTX servers.
    1. On Android, goto Settings » Apps » Select "BTX - La Bíblia Textual" » click Storage » click "Clear Cache".
  4. Check BTX app permissions. If any of these permissions required to use your device's features are disenabled, BTX might not work.
  5. Uninstall and reinstall BTX. If nothing else has worked, completely uninstall BTX then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BTX not working


2. Fix BTX Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BTX be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BTX not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BTX may not be able to connect to the Internet when running in the background.

Reported Issues