Published by Firstech, LLC. on Aug 6, 2024

Report an issue with Momento M6 Dash Cam Viewer.
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Why should I report an Issue with Momento M6 Dash Cam Viewer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Firstech, LLC. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Momento M6 Dash Cam Viewer Customer Insights

1. It bugs me that for 300 retail,it doesn't detect people,box said "shock" AND motion detection."Misleading. when I turn my car off I lose wifi,in order for me to have access to the app I have to have my car turned on for some reason,however the camera is on when the engine is shut off.cool gadget.

2. I also can't download any videos to my phone, it says it's downloading but then I can't find the files locally on my phone, and if I try to view them in the app I get an error message saying the file cannot be played.

3. My only wish list item would be if somehow the camera could have a link to my phone so I could use the live viewer when out of range of the camera Wifi.I witnessed a hit and run and I can't give the cops the recording because the app won't load.

4. I've uninstalled and reinstalled and took the system in to have it looked at.The app it self works fine never had any issues with connecting or running the app, until my phone updated to Android 12, updated my phone 2 days ago and since then it no longer connects to the app.

5. Only able to connect in airplane mode.I figured out how to connect my phone to the camera so that's good.

6. If I go into my wifi settings, it shows that I'm connected to the camera, and Saud that it doesn't have internet, but I don't get a separate pop-up message.

7. Instead, we have to sit in a running car to view and download recordings? Next issue is that my phone connects to a dedicated hotspot when I arrive at my destinations.

8. I need another cera for another vehicle and I'll be looking elsewhere.Only connected once or twice in several months, and had to put my phone into airplane mode first to make it work.

9. Hope this is fixable.I can not view videos I have saved to my phone unless I am in the car and connected to the device via wi-fi.

10. i'd write much more but out of room.No good: There should be an internal battery that deals with issues when power is cut, like WIFI connection, parking monitoring, etc.

11. I've had to download one incident five times, set it up to take the clip (after a 5 min download) and it doesn't work.

Steps to Troubleshoot & Fix Momento M6 Dash Cam Viewer Issues

1. Fix Momento M6 Dash Cam Viewer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Momento M6 Dash Cam Viewer: Restarting the app will resolve most errors.
  2. Update the Momento M6 Dash Cam Viewer App. Here is how:
    1. On Android goto PlayStore » Search for "Momento M6 Dash Cam Viewer" » Open Momento M6 Dash Cam Viewer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Momento M6 Dash Cam Viewer » click "UPDATE".
  3. Clear Momento M6 Dash Cam Viewer app cache: Clearing cached data will force your app to retrieve the latest data directly from Momento M6 Dash Cam Viewer servers.
    1. On Android, goto Settings » Apps » Select "Momento M6 Dash Cam Viewer" » click Storage » click "Clear Cache".
  4. Check Momento M6 Dash Cam Viewer app permissions. If any of these permissions required to use your device's features are disenabled, Momento M6 Dash Cam Viewer might not work.
  5. Uninstall and reinstall Momento M6 Dash Cam Viewer. If nothing else has worked, completely uninstall Momento M6 Dash Cam Viewer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Momento M6 Dash Cam Viewer not working


2. Fix Momento M6 Dash Cam Viewer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Momento M6 Dash Cam Viewer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Momento M6 Dash Cam Viewer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Momento M6 Dash Cam Viewer may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Dashcam turns on and off.

    — by Michael Noyola 2 years ago