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Why should I report an Issue with Elevator Simulator for Kids?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of the world to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Elevator Simulator Customer Insights

1. Good elevator game but when you choose map when I click 3 4 5 it crash I don't why but fix this problem so I get more maps Ty for add this game! but please fix this problem๐Ÿ˜…๐Ÿ˜๐Ÿ˜‰I like the elevator but i just use 5 star its so nice you can choose a elevator and create your own its fun download it its fun try it even can play it you also choose a floor that You wantedThe sounds are far too loud and when you create custom floor numbering it rearanges your floors.I love the game.

2. Hey, thanks so much for making the application.

Steps to Troubleshoot & Fix Elevator Simulator Issues

1. Fix Elevator Simulator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Elevator Simulator: Restarting the app will resolve most errors.
  2. Update the Elevator Simulator App. Here is how:
    1. On Android goto PlayStore » Search for "Elevator Simulator" » Open Elevator Simulator for Kids » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Elevator Simulator » click "UPDATE".
  3. Clear Elevator Simulator for Kids app cache: Clearing cached data will force your app to retrieve the latest data directly from Elevator Simulator servers.
    1. On Android, goto Settings » Apps » Select "Elevator Simulator for Kids" » click Storage » click "Clear Cache".
  4. Check Elevator Simulator app permissions. If any of these permissions required to use your device's features are disenabled, Elevator Simulator might not work.
  5. Uninstall and reinstall Elevator Simulator. If nothing else has worked, completely uninstall Elevator Simulator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Elevator Simulator not working


2. Fix Elevator Simulator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Elevator Simulator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Elevator Simulator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Elevator Simulator may not be able to connect to the Internet when running in the background.

Reported Issues