Contact Zen Brush Customer Service

Why should I report an Issue with Zen Brush?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PSOFT MOBILE to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you have the money, this app looks worth it! Beautiful strokes! Perfect for calligraphy & ink painting, especially kanji & sumi-e, they even have the washi paper +others to go with it! Major problem though are the water marks, no undo & virtually everything behind a pay wall.

2. The form factor where it should be used is a Tablet and a very good stylus (iPad and Apple Pencil 2 is ideal) Some people have given low ratings for 'not having more colours.' This app is for Japanese (East Asian) calligraphy which uses only a brush, paper and black ink (red ink is used for corrections).

3. Deleted the app very disappointedI really enjoyed the style and it is a good drawing app but putting the undo button behind a pay wall is insanely stupid I can understand putting some of the backgrounds behind a pay wall but the undo button seriously!?Undo button is locked behind a paywall.

4. But, all of the papers are only available if i'll upgrade the app! I mean, i'm still a student and i don't have any money on me.. So yeah, thats the issue.Wow all these Comments about having to pay for apr or having to pay for Unlocking the undo Option or for more brushes are Idiots.the Creator has given you a "TEST" app.I personally think Its a brillent ldca .

5. I used the Android version to create the orthographic representation of a conlang (constructed language) I created, while the iPad versions was used to create several sumi-e calligraphic paintings which I printed, framed, and gifted.

6. Also allow for red +others, as it would go wonderfully with the black.Make beautiful graphics with this realistic form of drawing/writing! It's very brilliant with all the right controls to help you make great works of art in black and white and grey.

7. What you are using is the full app; the small screens, poor styluses of Android are the issues, and of course, a lack of understanding of the appI purchased both the Android and iOS for iPad versions.

8. initially i was upset when i realised that zen brush 3 has water colour simulation with smear smudge and all sorts of hyper realism but then i realized that zen brush 1 has its own place.

9. i just wish they introduce canvas zoom in before they abandon developmentThey deleted features and put them behind a pay wall.

10. I opened it today and they had put all the brushes and background images behind a pay wall.

11. If U want to Undo or Save, or all the full Options, PAY FOR IT.

1. Fix Zen Brush Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Zen Brush: Restarting the app will resolve most errors.
2. Update the Zen Brush App. Here is how:
   1. On Android goto PlayStore » Search for "Zen Brush" » Open Zen Brush » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zen Brush » click "UPDATE".
3. Clear Zen Brush app cache: Clearing cached data will force your app to retrieve the latest data directly from Zen Brush servers.
   1. On Android, goto Settings » Apps » Select "Zen Brush" » click Storage » click "Clear Cache".
4. Check Zen Brush app permissions. If any of these permissions required to use your device's features are disenabled, Zen Brush might not work.
5. Uninstall and reinstall Zen Brush. If nothing else has worked, completely uninstall Zen Brush then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Zen Brush not working

2. Fix Zen Brush Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Zen Brush be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Zen Brush not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Zen Brush may not be able to connect to the Internet when running in the background.