Published by Mewtant Inc. on Sep 18, 2024

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Why should I report an Issue with PixAI: AI Anime Art Generator?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mewtant Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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PixAI Customer Insights

1. App is still good, but very limited.Images look great and all but after getting a membership every prompt I use, including with models and LoRA provided, nearly all of my pictures get stopped and put in moderation, and you don't get the credits back.

2. Just plenty more credits for generating art and being able to create more Lora and Models within a short amount of time, than the limited amount for basic users.

3. Use a browser to view the website in desktop mode, this app aint it.This is probably my favorite AI program, but ever since the most recent update it's been more difficult to get the images I want due to censorship.

4. And Everytime you make an image and wait after using the app, it gives you free coins to make new images.

5. I've also noticed the amount of NSFW-ish artworks that if you try to use as references to make your own, it won't allow it because it violates the rules, which makes me question why the poster was able to use it in the first place if that is the case..Best ai image maker app so far.

6. I lost all of my previous credits, lost all of my images, lost my followers, lost my likes, loras, literally everything.

7. The AI does take a few tries to get down correctly but there are enough models and one time or as needed boosters (Lora) to where it doesn't take long to get it down to as near perfect as an AI can get.

8. Inpaint works all the time... The slider for base image generation makes no difference, setting it to low or high you get pretty much the same result.

9. And you can still view NSFW images you have generated on the website, so I aint really seeing the purpose.

10. There are sensitive words you cant use that seem arbitrary at times, but it does a great job at giving you a cool art generator with NO ADS for free.

11. Compared to other apps and their models its clear that this one still has issues with limbs and hands to the extreme, the base models need to be reworked.

Steps to Troubleshoot & Fix PixAI Issues

1. Fix PixAI Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PixAI: Restarting the app will resolve most errors.
  2. Update the PixAI App. Here is how:
    1. On Android goto PlayStore » Search for "PixAI" » Open PixAI: AI Anime Art Generator » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PixAI » click "UPDATE".
  3. Clear PixAI: AI Anime Art Generator app cache: Clearing cached data will force your app to retrieve the latest data directly from PixAI servers.
    1. On Android, goto Settings » Apps » Select "PixAI: AI Anime Art Generator" » click Storage » click "Clear Cache".
  4. Check PixAI app permissions. If any of these permissions required to use your device's features are disenabled, PixAI might not work.
  5. Uninstall and reinstall PixAI. If nothing else has worked, completely uninstall PixAI then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PixAI not working


2. Fix PixAI Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PixAI be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PixAI not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PixAI may not be able to connect to the Internet when running in the background.

Reported Issues