Contact CarX | Connected Car Customer Service

Why chat with our AI CarX | Connected Car Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of CarX | Connected Car.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Thank you carX.This car tracking app it's working Good, but many time it's not showing current location of a car and more time stuck, and not updated on time....and it's under immobilizer engine on off system but i try to do engine off but it's not working....then after i do whatsapp message to carx ,but not any reply from carx ...One of the worst gps tracker I have ever seen, if there was an option for zero I would have given it, no proper info is given.

2. But having some server issue but its ok i can understand its a network they can't do anything.. Rest all features working in appropiate manner.

3. After the improvement app is working good i am happy with that.

4. Most importantly app gets crashed specially on weekends, and you will not find support.

5. I'm trying to login after registering but otp is not coming.

6. Don't buy this product.Worst app.

7. Uselessness.

1. Fix CarX | Connected Car Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CarX | Connected Car: Restarting the app will resolve most errors.
2. Update the CarX | Connected Car App. Here is how:
   1. On Android goto PlayStore » Search for "CarX | Connected Car" » Open CarX | Connected Car » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CarX | Connected Car » click "UPDATE".
3. Clear CarX | Connected Car app cache: Clearing cached data will force your app to retrieve the latest data directly from CarX | Connected Car servers.
   1. On Android, goto Settings » Apps » Select "CarX | Connected Car" » click Storage » click "Clear Cache".
4. Check CarX | Connected Car app permissions. If any of these permissions required to use your device's features are disenabled, CarX | Connected Car might not work.
5. Uninstall and reinstall CarX | Connected Car. If nothing else has worked, completely uninstall CarX | Connected Car then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CarX | Connected Car not working

2. Fix CarX | Connected Car Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CarX | Connected Car be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CarX | Connected Car not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CarX | Connected Car may not be able to connect to the Internet when running in the background.