Contact SaferCar Customer Service

Why should I report an Issue with SaferCar?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of National Highway Traffic Safety Administration to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Your virtual garage will accept VINs for cars, trucks, vans, SUVs, motorcycles and more. • Enter any related automotive products you own that could be subject to safety recalls, like tires, car seats and trailers. • Opt-in to receive notifications on your mobile device for each of the vehicles and products you’ve entered. • Know you’ll be better informed should any recall impact your vehicle or related equipment. • Check out NHTSA 5-Star Safety Ratings, and our online car seat tools that help you find the right seat, understand ease-of-use and check to make sure it’s installed correctly. • Know that NHTSA will never store or share your user data.

2. SaferCar will notify you about any safety recalls affecting your vehicle or equipment as long as you leave it running in the background. • Enter a vehicle identification number (VIN) for as many vehicles as you own.

3. Every year, NHTSA manages millions of recalls affecting vehicles, tires, car seats and related equipment.

4. SaferCar is your connection to automotive safety recall information directly from the official source—the National Highway Traffic Safety Administration.

5. To protect your privacy, NHTSA doesn’t store your device or VIN information on a server in order to send you a notification when a new recall is issued.

6. This means SaferCar needs to run in the background so it can check for recall updates periodically from your device.

7. If you force stop SaferCar, immediately reopen the app.

1. Nevertheless car owners should be aware about their car's safety recall.I got to say it's really easy to find tire info your year make and Model of car and what not I haven't tried the other features yet but the Scanning of the Car's Vin should be easier if there isn't a lot of light outside but that's just my only nitpick with it! But if you need a Portable way to check recalls on your car carseats Tires or Equipment look no further! It's a Great AppThe video on their website states that you can scan your VIN.

2. But multiple vehicles, no problem.User friendly, accurate, effective, resourceful! LOVE that it takes the hassle & worry out of checking recalls, and for free! It simplifies life by alerting you on cars you register with them (if selected).I added this app after being on a search on Google Chrome.

3. Not sure what all the complaining is about, I had no troubles at all entering my vehicle and my wife's vehicle with the bar code scanner, they must have fixed it or.... would have given 5 stars but I'm waiting for my notification for the fix on my truck to show up first, just to be sure it's working.

4. It won't let me put the year of my car because it's the 1997 when I downloaded this app and tried to put my car information in it's telling me there's no information to call some some 800 number if I can't use the app the way it's meant to be used then it's not useful to me at all so I guess I'm uninstalling it you don't need to contact me I'm not interested and I will not put it back on my phoneI just updated it today and still having problems with it.

5. You should be able to scan a VIN without having to enter vehicle information first.

6. As I said before it's showing the wrong info plus now it's showing a recall and then it goes away like it had a glitch please fix thank youEasy install but lacking in esthetics and features.

7. This app does not work! I could not find my vehicle it only gives two options.

8. [Edit] Thank you for the quick response awesome app!Credit Karma "Car" info gives recall & other info.

9. I haven't tried adding any vehicle peripherals yet either.

10. I haven't received one since 2016.Why can't I add vehicles by VIN? Two vehicles of the same year, make, and model can have different recalls.

11. For some reason you have enter a vague description of the vehicle before you get to the VIN scanning capability.

1. Fix SaferCar Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SaferCar: Restarting the app will resolve most errors.
2. Update the SaferCar App. Here is how:
   1. On Android goto PlayStore » Search for "SaferCar" » Open SaferCar » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SaferCar » click "UPDATE".
3. Clear SaferCar app cache: Clearing cached data will force your app to retrieve the latest data directly from SaferCar servers.
   1. On Android, goto Settings » Apps » Select "SaferCar" » click Storage » click "Clear Cache".
4. Check SaferCar app permissions. If any of these permissions required to use your device's features are disenabled, SaferCar might not work.
5. Uninstall and reinstall SaferCar. If nothing else has worked, completely uninstall SaferCar then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SaferCar not working

2. Fix SaferCar Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SaferCar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SaferCar not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SaferCar may not be able to connect to the Internet when running in the background.