Published by Fisch und Fischl GmbH on Oct 10, 2024

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Why should I report an Issue with Spritmonitor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fisch und Fischl GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Spritmonitor Customer Insights

1. Other functionality I'd suggest adding is a bit more statistics, for fuel and service costs, for example average distance/bill per month, per day, avg price per km, like you'd see in Fuelio app.If you report a vehicle to the admin, nothing happens.

2. Great app guys! Good job 💪Great way to record and monitor fuel costs and average mpg (even though you input litres), plus other costs such as service or consumables .

3. The error doesn't even make sense because I'm still logged into the app, but I have to go back to the 'Vehicles' screen and tap 'Add' again.Unlike other similar apps this one is much older and started as a website, so naturally it synchronizes with the website.

4. Also import from other apps would be great.Nice tool to watch fuel consumption and costs.

5. I chose it over other apps because of the auto-sync and public display of fillup data.

6. Just a tip: what about to improve fuelling data input interface? It is really easy to enter wrong data... (anyway it is also easy to correct them also after confirmation.

7. This statement is wrong, because statistics, model average consumption calculation rely on data.

8. I also like that the 'social' feature that you can search for other vehicles and look at their data.

9. Europe based, it actually has models of cars that match UK, unlike other US sites and apps.

10. It doesn't have vehicles that match and the fields for gas cost and gallons are reversed from how they are on the pump.A great app for vehicle tracking.

11. When I switch to another app (to see the car info I don't know offhand) and then switch back to Spritmonitor, I get the error "Wrong username and password", all the fields get blanked and the drop-downs stop working.

Steps to Troubleshoot & Fix Spritmonitor Issues

1. Fix Spritmonitor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Spritmonitor: Restarting the app will resolve most errors.
  2. Update the Spritmonitor App. Here is how:
    1. On Android goto PlayStore » Search for "Spritmonitor" » Open Spritmonitor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Spritmonitor » click "UPDATE".
  3. Clear Spritmonitor app cache: Clearing cached data will force your app to retrieve the latest data directly from Spritmonitor servers.
    1. On Android, goto Settings » Apps » Select "Spritmonitor" » click Storage » click "Clear Cache".
  4. Check Spritmonitor app permissions. If any of these permissions required to use your device's features are disenabled, Spritmonitor might not work.
  5. Uninstall and reinstall Spritmonitor. If nothing else has worked, completely uninstall Spritmonitor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Spritmonitor not working


2. Fix Spritmonitor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Spritmonitor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Spritmonitor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Spritmonitor may not be able to connect to the Internet when running in the background.

Reported Issues