Contact HUK Mein Auto Customer Service

Why should I report an Issue with HUK Mein Auto?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HUK-COBURG Datenservice und Dienstleistungen GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Nachdem Sie den Telematik-Tarif der HUK-COBURG oder der HUK24 abgeschlossen und sich anschließend in der App „Mein Auto“ registriert haben, erhalten Sie Ihren Telematik-Sensor kostenfrei nach Hause gesendet.

2. Die HUK-COBURG belohnt Sie mit einer Ersparnis von bis zu 30% auf Ihren Beitrag in der Kfz-Haftpflichtversicherung und Kasko – und das, indem Sie einfach sicher und vorausschauend fahren.

3. Während Ihr Smartphone die Fahrten aufzeichnet, analysiert der Sensor Ihr Beschleunigungs-, Brems- und Lenkverhalten sowie die Geschwindigkeit, woraus Ihr Gesamtfahrwert ermittelt wird.

4. Je sicherer und vorausschauender Sie fahren, desto höher wird Ihr Gesamtfahrwert und damit Ihr individueller Folge-Bonus im nächsten Versicherungsjahr. * Übersicht: Haben Sie Ihren aktuellen Bonus, Ihre Fahrwerte und Ihre Fahrtentwicklung stets im Blick. * Feedback: Die App zeigt Ihnen, wie und wo Sie sich beim Fahren verbessern können. * Schadenservice: Erkennt der Sensor einen Verkehrsunfall, können Sie ganz bequem den Schaden über die App melden. * Unfallerkennung: Deuten die Aufzeichnungen Ihres Sensors auf einen schweren Verkehrsunfall hin, sorgen wir für schnelle Hilfe am Unfallort. * Vertragsansicht: Behalten Sie Ihre Pkw-Verträge immer im Blick & verwalten Sie diese. * Autoservice: Buchen Sie ganz einfach Ihren nächsten Werkstatt-Termin. * Umweltbewusst Fahren: Das Feature Eco Drive belohnt Ihre ökologische Fahrweise, mit der Sie gemeinnützige Organisationen unterstützen können. * Voraussetzung für die Nutzung der App ist die Android-Version 8.

1. Is the right thing to do, to drive into the other guy because then at least it's not your fault? If you have an electric car, beware it will keep calling for "too much acceleration" if you move from 80 to free Autobahn.Does not always connect to the sensor.

2. The sensor on the windscreen does a few peeps 10 minutes into the journey - and that's it... All the adjustments within Android have been done, so who knows what other of my many apps might be interfering... Can't uninstall/re-install them one by one though - can I...? It's a rhetorical question.Awful experience.

3. Crazy.There is an accelerometer which gives a value for a brake or acceleration, and the software marks it as too high, with a negative point in the total marking, if it is higher or lower than a tolerated value.

4. Now, the same braking or acceleration gives much lower grading, and in the long run it heavily affects the grading.Stopped working end of June and hasn't been working since.

5. I use it now a few weeks, i was trained for driving ambulances, i drive smooth, without strong braking or accelerating.

6. But I suppose that is by design, correct? To lower the driving history to decrease the bonus, that is why the updates are usually brocken.

7. Very öfter there is no connection between the app and the sensor which of course being reflected on bonus score.

8. I will switch to a more reliable insurance company with better software and hardware support.It is not flawless, sometimes it doesnt startup, or it stops somewhere in the trip.

9. For example a slight braking or a normal sharp turn, even keeping up in the autobahn lowers your Rating.

10. Rating 2 stars because the sensor calibration is weird.

11. Please fix it.Lately, the app constantly crushes down, i can't open it and it can't connect with the sensor.

1. Fix HUK Mein Auto Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HUK Mein Auto: Restarting the app will resolve most errors.
2. Update the HUK Mein Auto App. Here is how:
   1. On Android goto PlayStore » Search for "HUK Mein Auto" » Open HUK Mein Auto » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HUK Mein Auto » click "UPDATE".
3. Clear HUK Mein Auto app cache: Clearing cached data will force your app to retrieve the latest data directly from HUK Mein Auto servers.
   1. On Android, goto Settings » Apps » Select "HUK Mein Auto" » click Storage » click "Clear Cache".
4. Check HUK Mein Auto app permissions. If any of these permissions required to use your device's features are disenabled, HUK Mein Auto might not work.
5. Uninstall and reinstall HUK Mein Auto. If nothing else has worked, completely uninstall HUK Mein Auto then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HUK Mein Auto not working

2. Fix HUK Mein Auto Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HUK Mein Auto be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HUK Mein Auto not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HUK Mein Auto may not be able to connect to the Internet when running in the background.