Published by HUK-COBURG Datenservice und Dienstleistungen GmbH on Oct 22, 2024

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What users are saying

1. Is the right thing to do, to drive into the other guy because then at least it's not your fault? If you have an electric car, beware it will keep calling for "too much acceleration" if you move from 80 to free Autobahn.Does not always connect to the sensor.

2. The sensor on the windscreen does a few peeps 10 minutes into the journey - and that's it... All the adjustments within Android have been done, so who knows what other of my many apps might be interfering... Can't uninstall/re-install them one by one though - can I...? It's a rhetorical question.Awful experience.

3. Crazy.There is an accelerometer which gives a value for a brake or acceleration, and the software marks it as too high, with a negative point in the total marking, if it is higher or lower than a tolerated value.

4. Now, the same braking or acceleration gives much lower grading, and in the long run it heavily affects the grading.Stopped working end of June and hasn't been working since.

5. I use it now a few weeks, i was trained for driving ambulances, i drive smooth, without strong braking or accelerating.

6. But I suppose that is by design, correct? To lower the driving history to decrease the bonus, that is why the updates are usually brocken.

7. Very öfter there is no connection between the app and the sensor which of course being reflected on bonus score.

8. I will switch to a more reliable insurance company with better software and hardware support.It is not flawless, sometimes it doesnt startup, or it stops somewhere in the trip.

9. For example a slight braking or a normal sharp turn, even keeping up in the autobahn lowers your Rating.

10. Rating 2 stars because the sensor calibration is weird.

11. Please fix it.Lately, the app constantly crushes down, i can't open it and it can't connect with the sensor.

Steps to Troubleshoot & Fix HUK Mein Auto Issues

1. Fix HUK Mein Auto Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HUK Mein Auto: Restarting the app will resolve most errors.
  2. Update the HUK Mein Auto App. Here is how:
    1. On Android goto PlayStore » Search for "HUK Mein Auto" » Open HUK Mein Auto » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HUK Mein Auto » click "UPDATE".
  3. Clear HUK Mein Auto app cache: Clearing cached data will force your app to retrieve the latest data directly from HUK Mein Auto servers.
    1. On Android, goto Settings » Apps » Select "HUK Mein Auto" » click Storage » click "Clear Cache".
  4. Check HUK Mein Auto app permissions. If any of these permissions required to use your device's features are disenabled, HUK Mein Auto might not work.
  5. Uninstall and reinstall HUK Mein Auto. If nothing else has worked, completely uninstall HUK Mein Auto then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HUK Mein Auto not working


2. Fix HUK Mein Auto Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HUK Mein Auto be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HUK Mein Auto not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HUK Mein Auto may not be able to connect to the Internet when running in the background.

Reported Issues

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