Published by Inova: Estacionamento Rotativo Digital on Mar 19, 2024

contact FAZ: Zona Azul Fortaleza Chat with our AI-based FAZ Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with FAZ?



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Why chat with our AI FAZ Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of FAZ.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Nunca tive problemas com ele.Bom aplicativo, muita comodidade!Muito prático e fácil de pagar e estacionar.cobrou no cartão e não recebi os créditosAplicativo muito bom.

2. How many vacancies are availablenão há a opção de selecionar localização diretamente no mapaEstou tendo um pouco de dificuldade em ler as informações no App devido ao contraste das cores.Aplicativo bem intuitivo.

3. Pense nisso.Extremamente prático e funcional.App muito simples, intuitivo e rápido.

4. Possui um alarme sonoro bem chamativo quando o tempo de estacionamento está próximo de acabar.

5. Melhor pagar R$2,00 do que R$90,00 em multa.

6. Mas faz o que se propõe muito bem.

7. It should show the nearest parking location.

8. Kkkkkk No geral, estou bem satisfeito.

9. Só precisa ter uma interface melhor.

Steps to Troubleshoot & Fix FAZ Issues

1. Fix FAZ Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FAZ: Restarting the app will resolve most errors.
  2. Update the FAZ App. Here is how:
    1. On Android goto PlayStore » Search for "FAZ" » Open FAZ: Zona Azul Fortaleza » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FAZ » click "UPDATE".
  3. Clear FAZ: Zona Azul Fortaleza app cache: Clearing cached data will force your app to retrieve the latest data directly from FAZ servers.
    1. On Android, goto Settings » Apps » Select "FAZ: Zona Azul Fortaleza" » click Storage » click "Clear Cache".
  4. Check FAZ app permissions. If any of these permissions required to use your device's features are disenabled, FAZ might not work.
  5. Uninstall and reinstall FAZ. If nothing else has worked, completely uninstall FAZ then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FAZ not working


2. Fix FAZ Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FAZ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FAZ not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FAZ may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!