Published by Yuddi

contact Surge Now for Uber Chat with our AI-based Surge Now Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Surge Now?



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Why chat with our AI Surge Now Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Surge Now.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. Probably impossible for them to obtain because it's on real time and it changes constantly.Im totally confused why you guys are now charging for this qpl I don't understand and in another comment your say it helps developers but that does nothing for the consumer it doesn't do anything different than it did before when it was free so what exactly are we paying for? And this is the time that people should be helping each other we're all just now getting back to driving you could do advertisements to make money.

2. LOL, developer says, "it's stupid to expect the apt to do something it doesn't say it does." App DESCRIPTION: "Track surge prices at the most important location: The place where you are." What part of a surge a mile and a half away from me is not tracking surge prices at the most important location, where I am.

3. If you are in offline mode driving in an area, the surge pops up on the screen and lets you know about the surge, which is really helpful.

4. You need to have the passenger app so it can query the system to give you the surge amount.

5. Even with the surge a mile and a half away it does not detect it.

6. This app I highly recommend to be able to track the surge Multiplier and if there is one.

7. Recommend to the android users.First, this is not 5 states simply because it doesn't work as effectively as it did try years ago when I downloaded and began using it.

8. Would be great if it can display other area surges.I rated 5 star because this app was free.

9. I just wish it had a little more information on the prices of each surge.

10. I can be sitting in an actual surge, but nothing ever notifies me.

11. Well I'm glad that I have an iPhone at least the app is still free.The app will not connect to uber driver and continues to give me an error message: invalid_scope.

Steps to Troubleshoot & Fix Surge Now Issues

1. Fix Surge Now Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Surge Now: Restarting the app will resolve most errors.
  2. Update the Surge Now App. Here is how:
    1. On Android goto PlayStore » Search for "Surge Now" » Open Surge Now for Uber » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Surge Now » click "UPDATE".
  3. Clear Surge Now for Uber app cache: Clearing cached data will force your app to retrieve the latest data directly from Surge Now servers.
    1. On Android, goto Settings » Apps » Select "Surge Now for Uber" » click Storage » click "Clear Cache".
  4. Check Surge Now app permissions. If any of these permissions required to use your device's features are disenabled, Surge Now might not work.
  5. Uninstall and reinstall Surge Now. If nothing else has worked, completely uninstall Surge Now then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Surge Now not working


2. Fix Surge Now Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Surge Now be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Surge Now not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Surge Now may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by Lina Moore

i cant access my gift card