Published by Yasa Ltd on Feb 28, 2024

contact Yasa Pets Hospital Chat with our AI-based Yasa Pets Hospital Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Yasa Pets Hospital?



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Why chat with our AI Yasa Pets Hospital Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Yasa Pets Hospital.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I understand that this is the way the developers make money,but if you make games for children,then you should make sure that the adverts shown in your game are also suitable for children Hope Google also pays attention to the issueI love this game so much! All the floors are free and there is stars you earn by just watching ADS! And, if you dont want to watch the adds, you dont have to! I really really really really recomend this game! No problems at ALL.

2. I like the yasa pets mall better because, you can dress up the characters and put wigs on them.Did not look everywere in this game, but from the first floor alone it is clear that there is too much content blocked by adds.

3. The game is cute but i was put off by the adds.well to start things off, the things (objects/backgrounds) look like they belong to 'Toca'.

4. I AM 12 AND THIS GAME IS AMAZING! unlike Toca Boca and Miga World.

5. I would give this game a 5 star only if it has a button that says on it FREE so that we don't have to watch a ad.

6. Either way I and my sister enjoy this game alot! We even make up stories we have downloaded all the Yasa apps.

7. Sometimes i will just be playing the game and all of a sudden, i get kicked out! It doesnt happen alot, but still! Please fix these problems.

8. ,maybe some in game purchases put the whole thing is free.

9. This is completely free except when you need stars to unlock them, but the problem is i cant find stars even when im connected to the internet.

10. I was next to my daughter when that adver strated in the middle of her game and I was lucky to catch it on time .

11. I found stars in Yasa Pets Village but cant find the last one.

Steps to Troubleshoot & Fix Yasa Pets Hospital Issues

1. Fix Yasa Pets Hospital Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Yasa Pets Hospital: Restarting the app will resolve most errors.
  2. Update the Yasa Pets Hospital App. Here is how:
    1. On Android goto PlayStore » Search for "Yasa Pets Hospital" » Open Yasa Pets Hospital » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yasa Pets Hospital » click "UPDATE".
  3. Clear Yasa Pets Hospital app cache: Clearing cached data will force your app to retrieve the latest data directly from Yasa Pets Hospital servers.
    1. On Android, goto Settings » Apps » Select "Yasa Pets Hospital" » click Storage » click "Clear Cache".
  4. Check Yasa Pets Hospital app permissions. If any of these permissions required to use your device's features are disenabled, Yasa Pets Hospital might not work.
  5. Uninstall and reinstall Yasa Pets Hospital. If nothing else has worked, completely uninstall Yasa Pets Hospital then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Yasa Pets Hospital not working


2. Fix Yasa Pets Hospital Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Yasa Pets Hospital be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Yasa Pets Hospital not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Yasa Pets Hospital may not be able to connect to the Internet when running in the background.

Reported Issues

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