Published by Wheel-Size.com Team on Aug 25, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Wheel Size?



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Why chat with our AI Wheel Size Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Wheel Size.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Also is no option to address/report incorrect vehicle information, only to report bugs with the app itself.This could be a great app of the options to change specific parts of your vehicle was available, for example my 2006 dodge ram 1500 slt mega cab 4x4 is not a 5 lug like most 1500 trucks because it's the mega cab model with 4x4 slt it has 8 lugs like it's bigger brother the 2500 three quarter ton model that is the same truck as mine but it has the diesel engine and mine has the 5.7 v8 gas hemi which makes the difference in the size rating from 1500 to 2500 why is ? To me but it is what it is..Great application! I'm assuming because you're based in Russia the US is blocking traffic.

2. The app would become ideal if the developer could add brake kits fitment calculator.It's a awesome app gives you plenty of information for your cars and recommends best size fit wheel and tires great way to help you decide when you want to go aftermarket.

3. You'd be an idiot if you didn't!!!!Great app, only one request, if you can allow the search option to be used for any of the options and not only for all of them that would be amazing.

4. Only down is you can't erase old cars on log and look at more cars if you own lots of cars.Would be great if it held the correct OEM information for some vehicles.

5. Next, it would be great to import data from TireVotes so users can research & compare 2 or more brands.Message to the developer.

6. In the comparison mode it gives you every detail you couldn't even imagine to think of laid out in such an easy to follow, read, and understand basically in lament terms but at the highest professional description.

7. Btw I do have the latest version of your app.It was great, but now this new interface is much more detailed yes but more complicated in my opinion.

8. The tire results for 2013 mistsubishi rvr shows as optional equipment and that's not true for the GT trim which are original equipment tires.

9. Some users don't care, those like me will flee UNLESS (& here's good news) a reasonable fee can free the eyes & brains from egregious annoying distractions.

10. The level of detail that you can do in this app is uncommon which makes it so darn great.

11. Example, to allow you to search for only bore or only size or any combination instead of filling in all the fields.

Steps to Troubleshoot & Fix Wheel Size Issues

1. Fix Wheel Size Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Wheel Size: Restarting the app will resolve most errors.
  2. Update the Wheel Size App. Here is how:
    1. On Android goto PlayStore » Search for "Wheel Size" » Open Wheel Size - Fitment database » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wheel Size » click "UPDATE".
  3. Clear Wheel Size - Fitment database app cache: Clearing cached data will force your app to retrieve the latest data directly from Wheel Size servers.
    1. On Android, goto Settings » Apps » Select "Wheel Size - Fitment database" » click Storage » click "Clear Cache".
  4. Check Wheel Size app permissions. If any of these permissions required to use your device's features are disenabled, Wheel Size might not work.
  5. Uninstall and reinstall Wheel Size. If nothing else has worked, completely uninstall Wheel Size then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Wheel Size not working


2. Fix Wheel Size Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Wheel Size be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Wheel Size not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Wheel Size may not be able to connect to the Internet when running in the background.

Reported Issues

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