Published by Weather Group, LLC on Oct 24, 2024

Report an issue with The Weather Channel.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with The Weather Channel?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Weather Group, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact The Weather Channel image 1 contact The Weather Channel image 2

About The Weather Channel

1. Join Jim Cantore, Stephanie Abrams and the rest of your favorite meteorologists as they deliver your live weather forecast across the US, bring you closer to weather than ever before with amazing Immersive Mixed Reality (IMR) explainers and help you get the most out of your day.

2. Live stream America's #1 weather network, The Weather Channel.

3. Authenticate through your TV provider OR download the app today for a free 7-day trial! • Stay up-to-date on all your current conditions, winds, humidity, UV index and more. • View radar, satellite, temperature maps, winds and more.

The Weather Channel Customer Insights

1. doesn't work.dont waste your moneythe app used to work really well with no issues however it all it does now is keep crashing either after a few moments or within 30 minutes try it on multiple Google TVs with the same resultThis app is BROKEN with the new April 2022 update.

2. Always, after exiting the app, my device lags like crazy for 20-30 seconds and often even freezes for several seconds during that time.The stream doesn't fill the screen...really strange but it's only about 1/3 of screen and in the top left corner.

3. You cannot sign in with your provider, an error screen comes up when you try.

4. the app crashes every 30 minutes or so.this did not used to happen in previous versions.

5. Rest of the screen is blue.

6. I really wish they would fix this so that the app no longer crashes.I think the app is great, but the performance isn't.

7. we get an error message saying account not set up.

8. Kind of stupid.we subscribe d for premium.

9. many emails to uninstall the app and reinstall.

10. I have receipt.

11. Doesn’t anyone test these apps before making them live?watching on demand is horrible my sound is good but the video lags badCrashes frequently both live and on demand.The weather channel advertise it's free but it's not.terrible application do not install.

Steps to Troubleshoot & Fix The Weather Channel Issues

1. Fix The Weather Channel Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Weather Channel: Restarting the app will resolve most errors.
  2. Update the The Weather Channel App. Here is how:
    1. On Android goto PlayStore » Search for "The Weather Channel" » Open The Weather Channel » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Weather Channel » click "UPDATE".
  3. Clear The Weather Channel app cache: Clearing cached data will force your app to retrieve the latest data directly from The Weather Channel servers.
    1. On Android, goto Settings » Apps » Select "The Weather Channel" » click Storage » click "Clear Cache".
  4. Check The Weather Channel app permissions. If any of these permissions required to use your device's features are disenabled, The Weather Channel might not work.
  5. Uninstall and reinstall The Weather Channel. If nothing else has worked, completely uninstall The Weather Channel then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Weather Channel not working


2. Fix The Weather Channel Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Weather Channel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Weather Channel not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Weather Channel may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Requesting removal of thé Werther Chanel app

    — by Jeff 1 year ago

  • Cancel subscription

    — by Susan Van Beber 2 years ago

  • Please cancel my 7 day free trail of the Weather Channel that was started on 10/04/22

    — by Edward Testa 2 years ago

More from the developer