Published by DRB Systems, LLC on May 20, 2024

Report an issue with Sparkle Express.
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Why should I report an Issue with Sparkle Express?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DRB Systems, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Sparkle Express Customer Insights

1. Tore off my MirrorSO FAR IT'S BEEN A GREAT APP AND THEY GAVE ME A FREE TOP WASH FOR HAVING THE APP !!Have no problem.

2. Have emailed company directly 3 times about the issue, no response to any of them, but they responded in a day to my cancelation request!Car washes are always out of service.

3. No refunds if you pay to join unlimited wash and than cannot use because there is not a working was near your for weeksDid a decent job on my car.

4. Garbage! Never able to get code sent to get into the app to use it.

5. Sign up at your own risk.

6. Left spots.

Steps to Troubleshoot & Fix Sparkle Express Issues

1. Fix Sparkle Express Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sparkle Express: Restarting the app will resolve most errors.
  2. Update the Sparkle Express App. Here is how:
    1. On Android goto PlayStore » Search for "Sparkle Express" » Open Sparkle Express » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sparkle Express » click "UPDATE".
  3. Clear Sparkle Express app cache: Clearing cached data will force your app to retrieve the latest data directly from Sparkle Express servers.
    1. On Android, goto Settings » Apps » Select "Sparkle Express" » click Storage » click "Clear Cache".
  4. Check Sparkle Express app permissions. If any of these permissions required to use your device's features are disenabled, Sparkle Express might not work.
  5. Uninstall and reinstall Sparkle Express. If nothing else has worked, completely uninstall Sparkle Express then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sparkle Express not working


2. Fix Sparkle Express Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sparkle Express be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sparkle Express not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sparkle Express may not be able to connect to the Internet when running in the background.

Reported Issues